Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.9
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
249
4 Stars
45
3 Stars
42
2 Stars
33
1 Star
65
70%of customers recommend this product.
(
304 out of
434)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
3
Pillows
on January 11, 2026
Posted by: Disappointed Sleeper
from Minneapolis, Minnesota
I was really excited when I received my two Queen TEMPUR CLOUD pillows. However, after using them for a month I have to say they seem to be hard and when my head stays in the same spot it sinks into the pillow as if my head was in a clay mold. Not exactly comfortable. I'm still trying to adjust and hoping my experience changes.... I can say that they ARE COOL constantly which is a good thing.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best Pillow EVER
on January 11, 2026
Posted by: Supergriz
from Brownsville, TN
Let me preface by saying that I am a cold-natured person. But this cooling pillow is great. It keeps you cool for most of the night. And the firmness gives me a good night's rest. Mine is king size and it's most comfortable. And if I had to decide on the purchase of another pillow, I'd choose this one again and again. And if that's not enough, I got mine on a 2-for-1 sale.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Will not buy again
on January 11, 2026
Posted by: Mack
from Florida
This pillow is absolutely so heavy and soon as you lay your head on it the pillow goes completely flat. There isn’t any cushion. Waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best Pillow Ever
on January 10, 2026
Posted by: NOCO Sleeper
from Colorado
Best pillow I’ve ever used and will never buy any other kind going forward. Provides adequate support without being too stiff. Cooling feature is nice as well.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Comfortable pillow
on January 10, 2026
Posted by: Tori
from Grand Rapids, MI
Very nice and comfortable pillow. Just wish the cooling would last longer.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Not Comfortable and way too heavy!
on January 10, 2026
Posted by: Unhappy Sleeper
from Greenacres, FL
For the amount of money this pillow costs it should cradle your head like it was an Egg. This pillow causes me more pain & headaches than prior to getting them. The smell is atrocious and I let it air out for over a week before we used them. The weight of the pillow is like moving a dead body. I do not recommend this pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Not my favorite
on January 10, 2026
Posted by: Fred
from Deep south
I love Tempur-Pedic products but this pillow does not work for me. The "cooling" is not an upgrade from other pillows. I have to flip it in the middle of the night. It is heavy compared to other Tempur pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Does not cool
on January 9, 2026
Posted by: Pam
from Tulsa
I bought two of the most expensive pillows I have ever purchased and they do not cool. Of course, there are no returns 😡
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC