Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.9
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
249
4 Stars
45
3 Stars
42
2 Stars
33
1 Star
65
70%of customers recommend this product.
(
304 out of
434)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
5
Best Pillow Money Can Buy
on January 19, 2026
Posted by: Get What You Pay For
from San Antonio TX
Impressive. 10 years and still going strong. Well cared for with quality covers and still as good of form as new. (The pillows also have their own covers). Everyone who stays with us compliments us on our comfortable pillows. So all 3 of our adult children received a king and queen set for Christmas. And then not to be out done I retired ours and bought a couple of sets each for us. It was definitely a Tempurpedic Holiday Season. The design has been refined a bit after a decade but the high quality product remains the same.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Really helps with sleep. Quite heavy.
on January 18, 2026
Posted by: Sleeps cool
from Albuquerque
Bought as a gift for my husband for Christmas. So naturally, got one for myself to match. I was worried it would be too cool for winter but interestingly, I fall asleep faster and sleep soundly. Was worried about the smell as some reviews mentioned but the fragrance has not been bothersome to either of us. Only minor inconvenience is that they are suuuuuper heavy but not really a problem for either of us.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great pillow!
on January 18, 2026
Posted by: Persnickety Lady
from Metro Atlanta
I purchased medium. A bit stiff but it’s getting better! Not difficult to enjoy at all because next thing I know it’s morning!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Not the worst pillow, not the best pillow
on January 18, 2026
Posted by: Hopeful Sleeping
from Houston, Texas
We have big hopes for these pillows. Tempur-Pedic has an easy ordering process and the pillows were shipped in sturdy boxes to prevent crushing and moisture. I don’t know what material they used to make these pillows, but we couldn’t sleep on them the first night because of the smell. The company says it takes a couple of days. For us, it took about a month to get them to the point where we trusted ourselves to give them a shot. We sealed the pillows in our blanket bags with scented clothes dryer balls to help remove the materials odor. The worked best. Once you get beyond the air quality issue and actually sleep on them, they are pretty comfortable. I haven’t flipped them in the night because of hot spots and they are actually comfortable. I am a big guy, so the pillows supported my neck and head well. My wife is giving them a 4-star and we’re both still wondering if they are safe. The cooling effect seems to work as the entire pillow doesn’t get hot like our last pillows did. The company really needs to find another material that doesn’t smell like you are laying your head on a chemical plant. I live near the Houston, Texas ship channel area and I know what a chemical plant smells like and I’ve worked in polymers/plastic plant. The odor is all too familiar. We have high hopes, so if you have respiratory sensitivity issues, I’d skip this pillow. We’re crossing our fingers these pillows work as advertised.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Smell of Pillow is Overwhelming
on January 18, 2026
Posted by: Not Happy
from Chicago
The smell of the pillow is overwhelming, making it uncomfortable to sleep on it, the smell has caused some eyer irritation in family member eye
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Most comfortable pillow I have ever had
on January 17, 2026
Posted by: Picky Pillower
from Idaho Falls, ID
This was given to me as a Christmas gift. I am very picky about my pillows. I have a neck injury and have had difficulty getting comfortable and this pillow is a game changer. It is cool on my neck and adjusts to no matter what position I am in. It is absolutely worth the money. If your like me and have neck issues this is 100% the best pillow you will ever own. Don't take my word for it, review for yourself you won't regret it!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Perfectly cradles my head
on January 17, 2026
Posted by: Headintheclouds
from Pittsburgh, PA
The pillow and Luxe mattress is the perfect combo for a back and side sleeper. My whole body feels like it's being cradled.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
great - comfortable and cool
on January 17, 2026
Posted by: meanie
from Lansing, MI
it is quite heavy, especially to put on new shams, but that is a plus as it stays in place
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC