Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.9
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
249
4 Stars
45
3 Stars
42
2 Stars
33
1 Star
65
70%of customers recommend this product.
(
304 out of
434)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
5
best pillow we've ever owned.
on January 30, 2026
Posted by: A TempurPedic convert
from Scottsdale, AZ
it's heavy and you think, I'll never be able to sleep on this rock. Trust me, after 2 seconds on that pillow you won't remember a thing until the next morning!!! The support is above a 5* rating. My neck and upper cervical spine has never felt better and this is coming from someone with cervical arthritis. We loved them so much we bought 2 more.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
So flat
on January 29, 2026
Posted by: Neck hurts
from Utah
Don’t know if I want to give this pillow more time or not. Recently bought to replace my old cooling pillow from tempurpedic but this pillow does completely flat within a couple minutes. Not comfortable at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Cloud
on January 26, 2026
Posted by: Dreamer
from Pittsburgh
This pillow is fantastic! It really has helped with my neck pain.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Medium is still too firm
on January 26, 2026
Posted by: Jeb
from North ga
Pillow is too stiff, and to firm. I would call it more of a firm, not a medium. Cooling is ok...nice that it's on both sides
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Worst pillow I’ve ever slept on
on January 26, 2026
Posted by: In Pain Sleeper
from FL
I’ve had a cooling gel pillow for years, figured It was time to upgrade, so I got the cloud breeze dual cooling pillow figuring It was going to be the same. I’ve never had worse neck pain after just 2 nights sleep after receiving this pillow. This pillow you just sink into and It becomes flat in seconds just where your head is. The cooling does not work whatsoever either compared to my other one I had (not sure of the brand). And apparently no returns are accepted. Do not waste your money on this. Luckily I got a bogo sale so I don’t feel as ripped off.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best pillow ever!!!
on January 25, 2026
Posted by: Comfort Sleeper
from Pelahatchie, MS
Best pillow I have ever had!!! Adapts to any sleep position and no head sweating
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
i love it
on January 25, 2026
Posted by: benny
from covina, ca.
so comfy, thats why i buy more to give to my love ones
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Head in the clouds
on January 24, 2026
Posted by: Sleepy124
from Yabucoa, Puerto Rico
I really like the cooling effect on the pillow. It is very comfortable and soft but firm. Great quality material.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC