Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
4.1 out of 5
4.1
(4,042 Reviews)
Open Ratings Snapshot
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product. 
(
3,122 out of 3,998
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
2 out of 5
2
Not what I was hoping for
on May 20, 2021
Posted by: Lesson Learned
from San Francisco
Verified Purchase:Yes
Much harder than expected, hurts my neck and the memory foam has very little give. It's also very heavy so if you make any moves in the night you'll need to stretch before lifting this thing. No returns on pillows, won't be buying pillows on line anymore...lesson learned
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too firm
on May 20, 2021
Posted by: Gin
from La
Verified Purchase:Yes
Very uncomfortable and stiff , made my neck hurt, I thought with cloud name it would be softer
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
It is just ok.
on May 19, 2021
Posted by: Xiuzhen Chen
from NY
Verified Purchase:Yes
The quality is nice but it is so thick that it would break your neck while sleeping. Both me and my husband can not sleep on it. We now pile it against the headboard.... may have to get rid of it eventually. Overall, my experience with Tempur is that they don't work for my family!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Way to firm
on May 17, 2021
Posted by: Prob
from Chi
Verified Purchase:Yes
I feel like I'm Sleeping on a box of ice cubes. Way too firm, the cooling is temporary and seems to Go away after an hour or so.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Good quality pillow but no support to soft in the end
on May 16, 2021
Posted by: No happy sleeper
from Ny
Verified Purchase:Yes
Very good pillow size but wants you lay on it it sink in leaving you with no head support at all when you lay on it it sink down with no support
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Like a brick
on May 15, 2021
Posted by: Becky
from Fl
Verified Purchase:Yes
This pillow feels like a brick and my boyfriend agrees. It has caused neck problems and it's disappointing since it can't be returned. It was my first time splurging on pillows and I am very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Buyer Beware
on May 8, 2021
Posted by: Neck Pain Guaranteed
from Dallas
Verified Purchase:Yes
This pillow is extremely high and very firm. We had to stop using it after only a few days due to the soreness in our neck. The neck pain still hasn't gone away.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Disappointing
on May 6, 2021
Posted by: C
from California
Verified Purchase:No
These are listed as medium in firmness, but these aren't supportive at all. They literally sink flat. They also run hot, they don't cook. Refund please.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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