Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
162
4 Stars
30
3 Stars
25
2 Stars
20
1 Star
44
71%of customers recommend this product.
(
199 out of
281)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
1
This pillow is extremely heavy and very uncomfortable to sle
on March 17, 2026
Posted by: Sonia
from Pittsburgh, Pennsylvania
I had a terrible experience with this pillow. First it feels like a big rock. It is extremely heavy. I wouldn't recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
A big thank you from my husband-truly worth it.
on March 17, 2026
Posted by: Happy sleeper
from Plano, TX
We are very happy with the TEMPUR-Cloud® + Hybrid Mattress. My husband has cervical issues, and this mattress has made a big difference in his comfort and sleep.
Thanks a ton
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Comfortable and cooling all in one.
on March 20, 2026
Posted by: Comfortable Sleeper
from Bemidji, MN
I have bought many of this product and never been disappointed.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Very disappointing!
on March 20, 2026
Posted by: Disappointed
from West Palm Beach, FL
The strong, unpleasant smell never went away. I followed every suggestion for eliminating the smell.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best Pillows
on March 20, 2026
Posted by: Ry
from Salt Lake City
These are by far the best pillows I have ever used. I recommend them to everyone looking for new pillows. Watch for the pillow sale they have all the time, buy one, get one free. That makes it worth the price tag. Our last set of these pillows lasted 7 years before needing to be replaced. That right there is worth the price tag. Why buy cheap pillows every year when you can pay more and have them last 5+ years.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Very Uncomfortable
on March 21, 2026
Posted by: Ouch! My neck!
from Connecticut
While the pillow cooling feature is nice, it unfortunately hurt my neck for several days after using it. Disappointed they cannot be returned.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Too hard
on March 21, 2026
Posted by: Julie
from Arizon
The pillow is so hard it's like sleeping on a wooden shelf. The cooling effect is good, though.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Dual cooling pillow is not so great
on March 21, 2026
Posted by: Anonymous
from San Mateo, CA
Bought this pillow because my husband always sweat and he needs a cooling pillow. Product good quality and the material has a slight cooling effect. However, once you put the pillowcase on it the coolness of the pillow is gone. Not really what I expected. All in all, is just an okay product. I prefer the older pillow products. There is no way I can even return or exchange any of these Tempur Pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC