Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
4.1 out of 5
4.1
(4,042 Reviews)
Open Ratings Snapshot
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product. 
(
3,122 out of 3,998
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
3 out of 5
3
Keeps cool but poor support
on October 2, 2021
Posted by: Megan
from Arizona
Verified Purchase:No
I am actually really disappointed in this pillow, especially considering the high price. I have been a huge fan of the neck pillow for a few decades and was very excited to try this to try and help with my hot flashes during the night. While the cooling material works wonderfully, the pillow collapses under the weight of my head and provides little to no support. I have tried to use this several times over the past few months and every time I wake up with major neck pain. And I also noticed that I clenched my jaw because of sinking into the pillow. I was really disappointed to see that there are no returns, especially with the high price point. I'm definitely going to stick with the neck pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Life Changing
on September 30, 2021
Posted by: Life-Changing
from Toms Brook, VA
Verified Purchase:Yes
I absolutely love this pillow and so does my spouse. I never liked down pillows and all the synthetic ones were either too hard or too soft. This is perfect. I herniated two disks at CT Junction and my neck and back were unbearable. This pillow gives great support all night and all the stiffness in the morning is a thing of the past!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Neck and back pain gone
on September 29, 2021
Posted by: Chris
from Lexington, MA
Verified Purchase:Yes
I kept buying new, polyester-filled pillows for years. After a short adaptation they would work OK for few months, and then they would rapidly become less comfortable. Then I gave a try to TEMPUR-Cloud Breeze Dual Cooling pillows. No smell out of the box, and they immediately provided great comfort. They seem to stay cool for the time needed to fall asleep, but I would not emphasize too much their cooling prowess. Most critically, I never experience a stiff neck when I get up anymore. And the first pair I bought 3 years ago still performs as new. I ended up buying 3 pairs (2 King, and 1 Queen) for various bedrooms in the house. It's worth noting that they are heavy (= memory foam), so it's not a kind of pillow that you drag with you around the bed. But you won't do that anyway, because you'll be sleeping like a baby.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Cool and Firm
on September 26, 2021
Posted by: Well Rested
from Houston, TX
Verified Purchase:Yes
I usually buy budget items, but this pillow is worth every cent, especially since it was a BOGO deal! It doesn't bounce and stays cool as advertised. No more waking up sweaty in the night or stiff-necked days.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
If I could give it zero stars I would.
on September 22, 2021
Posted by: M
from Tulsa Oklahoma
Verified Purchase:No
My fiancé bought me this pillow for Christmas last year and by February I was calling out of work because my neck hurt so bad. I could never get comfortable and it never kept me cool. Absolutely horrible. I just went back to using my old pillow and I feel bad because I know he spent a good amount of money on it but he bought himself one too and doesn't even use it anymore because he hates it just as much as I do. DO NOT BUY THIS PILLOW
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Nice pillow
on September 20, 2021
Posted by: Valszoo21
from Lawndale, CA
Verified Purchase:Yes
This pillow is okay, but the cooling is not as good as I would expect for the price. It is also VERY heavy. I do use it though and it is better than most of the pillows I have tried. I have another pillow that is cooler that is no longer available. I would give this pillow a better rating if it was lighter and cooler.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Very comfortable product!
on September 18, 2021
Posted by: Happy Camper
from Yuma, AZ
Verified Purchase:Yes
This product helps so much with sleep as it cools you down and you can always find a cool spot on the pillow! A must for a great nights sleep! Other pillows heat up. This one just hugs you and it's not super stiff also which is a plus!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Very comfortable and truly cooling
on September 17, 2021
Posted by: PillowPeace
from Houston TX
Verified Purchase:Yes
I had tried several pillows and finally decided to invest in Tempurpedic ones. We have loved our Tempurpedic mattresses for 16 years now. This is by far the best pillow I've ever slept on. And it really does feel cool!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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