Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
4.1
(4,041 Reviews)
Rating breakdown 4,041 reviews
5 Stars
2,527
4 Stars
555
3 Stars
290
2 Stars
252
1 Star
417
78%of customers recommend this product.
(
3,122 out of
3,997)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Posted by: Ana
from Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is soft at first then it start to lay very flat and hard it's so uncomfortable I wish I read the 1 star reviews first the fact we can't get a refund is the downside of buying this
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Napper
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shipping was fast, the pillow is Comfortable and doesn't get too hot. I just wish it were a little thicker.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Not Firm
on August 9, 2024
Posted by: Crooked Neck
from CT
I've had a tempurpedic pillow for +10 years that I LOVED and took care of, but the quality was finally waning and it was becoming soft. I wanted another firm pillow, but the only "firm" was designed for side-sleeping and I needed a standard shape. My old pillow was like a rock in the cold so I thought medium-firm would be good. I'm sad to say it's far more "medium" than firm. Cooling feature is nice but weirdly crinkly. I'm very grateful I got this during a sale. I'd return it at full price. I'll check back for more/better firm options, hoping for a return to original firmness.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Daryne439
from Palm Desert, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have previously purchased tempur cloud breeze dual cooling pillows and have been satisfied every Time. The cooling is amazing the firmness of the pillow allows my head and neck to rest peacefully and properly. I am a big supporter of temper pedic products. Amazing pillows and products worth every Penney! Richard
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Bkstuy
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time buying this pillow and the description was medium firm. It was not. I had a cramp in my neck after one night of sleep. I bought two pillows and wanted to return the unopened pillow and the company will not take it back. I will never buy something from a company that does not have a return policy. Considering how much the pillow cost there should be exception since you order online and not from a store. How do you know if you are going to like the product without testing it out first?
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sleepy
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow felt good for around 3 minutes and then it goes completely flat where your head is laying! Tried to return and they won't take returns. I bought 2 of them and never even opened the other one. Very disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: You decide
from Frisco, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great pillows that keep me cool and is comfy. These are my forever pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Dan
from Clarendon Hills, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is exactly what I've been looking for. I've gone through countless pillows and none felt right until this. Great buy!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com