Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
5
Amazing quality and comfort
on December 7, 2021
Posted by: Dreamer
from San Antonio, TX
I love the cool feeling, the incredible support and the size is perfect! I don't have anywhere near as much neck or shoulder pain as I once did. It is heavy but doesn't matter when the benefits are ten fold.
This pillow is the worst purchase I have ever made. It essentially ceases to exist the moment you touch it. If you are a fan of pillows and like support THIS IS NOT THE PILLOW FOR YOU. DO NOT BUY THIS PILLOW.
Didn't like it, it's heavy, and hurts my neck. I tried to call customer service to exchange or return but they said I can't do anything now and have to deal with an expensive pilllow. Disappointed.
These pillows are terrible. They sink as soon as you lay your head or apply any pressure and do not regain shape. The result is a very uncomfortable, unsupported position. I have the mattress and love it, but unfortunately, these were a total waste of money. I contacted Tempur-Pedic to see if I could return or exchange them and I basically was dismissed and told that "we are a no waste company." I am really disappointed with the product and even more disappointed with the customer service.