This is a nice cool pillow on both sides. I do flip pillow once in a while to give more comfortable neck support. I like how this pillow is heavy and it stays in place though the night. I was very nervous about spending that much on a pillow because I have several 70.00+ pillows that I stack up in my extra bedrooms that just didn't workout well. So far I have no complaints and I'm happy with this purchase.
The pillow is nice and cool when you first lay on it, then it gets hot. Not supportive in the least. It literally goes flat. Not worth the ridiculous price. Terrible for those with neck issues.
I purchased 2 of these pillows .1 for my husband ( 2 prior neck surgeries ) , & 1 for me for my neck pain . I'm so disappointed . My sister purchased a pillow and said it helped . I was so hopeful that I really was excited to try the new pillows .. unfortunately , I believe the pillows are too firm , causing increased neck and now shoulder pain .. still wishing for a good night sleep & to wake up without so much pain ..