Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.9
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
249
4 Stars
45
3 Stars
42
2 Stars
33
1 Star
65
70%of customers recommend this product.
(
304 out of
434)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
3
Comfortable Sheets
on April 27, 2026
Posted by: Sleep
from Oklahoma
These are good quality and comfortable sheets. However the top sheet is extra big and when you roll over it gets tangled up.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best Cooling Pillow
on April 26, 2026
Posted by: Cool Sleeper
from Chicago
I love this pillow - it's always cold on both sides and the perfect firmness for side sleeping.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Very cool to the touch and good support
on April 26, 2026
Posted by: JamesB
from Dallas, Tx
We purchased these pillows for their cooling technology; they are definitely cool to the touch initially. Although, through the night they do warm up where your head rests and you have to adjust occasionally. In addition, they are very comfortable providing a good balance of support and cushion for your head.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
SOOOO DISAPPOINTED
on April 24, 2026
Posted by: Sharp Family
from St. Louis, MO
I have been buying this pillow since 2019. This is my 4th one. Both my husband and I noticed with the last one and even more so with this new one, that the pillow is hardly cooling. And they are soo flat!!!! They used to be so cold, they would relieve a headache. Welcome to 2026--they're luke warm and FLAT.... Soo disappointed in your new quality standards. Don't waste your money on this non cooling pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Comfortable right away, but softer than expected
on April 22, 2026
Posted by: Happy sleeper
from Chicago, ILLINOIS
This pillow actually felt good from the first night, which surprised me. It feels a little firmer at first touch, but once you lay on it, it softens up pretty quickly. I’m mostly a stomach/side sleeper, and it’s comfortable, but I wouldn’t say it’s super supportive. It does get pretty squished, especially if you stay in one position for a while. That said, it still feels better than my old pillows that would completely go flat.
The cooling cover is noticeable when you first lie down and it has that cool-to-the-touch feel but after a bit it settles into more of a neutral temperature. It doesn’t stay cold all night, but it also doesn’t trap heat, which I like. Overall it feels well-made and comfortable. Not perfect in terms of support, but still an upgrade for me and I’ve been sleeping better with it.
The cooling cover is noticeable when you first lie down and it has that cool-to-the-touch feel but after a bit it settles into more of a neutral temperature. It doesn’t stay cold all night, but it also doesn’t trap heat, which I like. Overall it feels well-made and comfortable. Not perfect in terms of support, but still an upgrade for me and I’ve been sleeping better with it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Keeps my son cool
on April 21, 2026
Posted by: Nopain
from Truckee, CA
My son sleeps without covers and is always hot. This pillow helps him keep cool
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great neck support. Better sleep.
on April 21, 2026
Posted by: Tall, Side Sleeper
from Fairhope, AL
Great neck support. Better sleep. As a tall man and side sleeper, I need more neck support. This pillow fills the bill. Excellent sleep.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality Product
on April 19, 2026
Posted by: Big Mike
from Boston ma
Awesome pillow! a little stiff in the beginning but once it's used a few times it ends up perfect. Love it
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC