Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
4.1 out of 5
4.1
(4,042 Reviews)
Open Ratings Snapshot
Rating breakdown 4,042 reviews
5 Stars
2,527
4 Stars
555
3 Stars
291
2 Stars
252
1 Star
417
78%of customers recommend this product. 
(
3,122 out of 3,998
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
4 out of 5
4
Great product
on September 6, 2020
Posted by: Adriana
from Bethel, Maine
Verified Purchase:Yes
However is a bit too high or thick, not very comfortable for back sleepers, better for side sleepers
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not soft enough
on September 6, 2020
Posted by: Still searching
from Aberdeen, N.C.
Verified Purchase:No
When I first felt the pillow I thought it was just right. Soft yet airy. Unfortunately this pillow goes flat and hard within seconds. I gave it to my husband to try and he didn't like it either. I'm so disappointed and I'm out $125 for something that will be thrown away.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Don't get if you want support
on September 5, 2020
Posted by: Disappointed
from Warsaw Indiana
Verified Purchase:Yes
My head sunk down to mattress within a couple seconds. Wish I could get a pillow like my first Tempurpedic. It's also A LOT to spend to not be able to get a refund. Offered an exchange and got another pillow I don't like. Out $200+
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
What can you say, best pillow I've ever used!
on September 5, 2020
Posted by: Me
from Long Island, NY
Verified Purchase:Yes
Was skeptical at first of spending the $$$, but after getting the bed what was a few extra dollars. It was definitely worth it! I've had pillows like the my pillow and an Ugg pillow from B,B and B and not even close to as good.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not the same
on September 4, 2020
Posted by: WarminMN
from Minnesota
Verified Purchase:Yes
I had a Tempur Cloud Breeze from 4 yrs ago. The pillow was great, but did wear out and so I bought a new one a couple months ago. The new pillow is lighter in weight (which is fine with me), but does not seem to have the same supportive quality. I've been waking up every morning for the last week with neck stiffness and a headache. I'm actually going to go look for a new pillow today.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too firm and too high for neck
on September 3, 2020
Posted by: Too firm and too high for neck
from Norristown PA
Verified Purchase:Yes
Although the pillow is cool initially, it does warm after about 15 minutes. It is very high for neck support. Also, it is too firm for sleeping, but seems to collapse if your resting your back against it. Just can't seem to get comfortable with it. Not happy with return policy either because if I had bought at store, there would have been no issue to return or exchange, however because I ordered online directly, I can't even get an exchange to see if I got a defective product. Won't be shopping Tempur-Pedic in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Good pillow
on September 3, 2020
Posted by: Toss and turner
from Texas
Verified Purchase:Yes
So far so good. It'll stay cool then you can flip it. There are some good competition out there tho.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Not as good as my last Temp pillow
on September 7, 2020
Posted by: Me
from Broken Arrow Ok.
Verified Purchase:Yes
My last Temp cooling pillow held its shape and stayed cool right up to the last 6 months I owned. I believe some place between 5 and 7 years. This new one rather goes close to flat in minutes and looses its cool that fast. I have to flip it a few times before I can fall asleep.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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