Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.9 out of 5
3.9
(434 Reviews)
Open Ratings Snapshot
Rating breakdown 434 reviews
5 Stars
249
4 Stars
45
3 Stars
42
2 Stars
33
1 Star
65
70%of customers recommend this product. 
(
304 out of 434
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
4 out of 5
4
Had cooler but solid pillow
on June 28, 2026
Posted by: Sleep is key
from Dallas, Tx
Comfortable and holds its form. Fairly cool but have had cooler. With that being said the quality is right just wish there was a non toxic version.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Cooling comfort so worth it!!
on June 28, 2026
Posted by: Eager napper
from Massachusetts
These pillows are so much more comfortable than any pillows we’ve ever had. They keep their shape and are cooling all night. We find that we’re napping more than before. So worth it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Uncomfortable, $$$ pillow that I learned is non-refundable
on June 28, 2026
Posted by: Disappointed pillow user
from New York, New York
Unfortunately these very expensive pillows hurt my neck and are very uncomfortable. Tempurpedic also doesn't offer refunds or exchanges on pillows. This will be the last time I buy from them.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Cool heavy indulgence
on June 28, 2026
Posted by: Key Rest
from Florida
I live in Florida, the cooling effect this pillow provides is helpful in getting down quickly. It's a heavy foam and provides quite a bit of support, you don't really sink into it like lighter foam pillows. For me i only use these pillows now it's non negotiable
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Excellent cooling on both sides of pillow.
on June 27, 2026
Posted by: ToddF
from Fl
It has been great from unboxing til now. These are excellent cooling pillows. Better than everywhere else I have tried.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Not cool at all
on June 27, 2026
Posted by: Rob
from Chattanooga TN
The pillows have NO cooling to them. It’s like they’re just regular pillows
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Huge pillow doesn’t fit into even a large pillowcase
on June 26, 2026
Posted by: Insomnia- making pillow
from Miami
Horrible pillow with a loft so great your neck will be flexed all night long
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Chemical lingering smell
on June 25, 2026
Posted by: Veronica
from California
I give it 3 stars because the pillow itself has a lingering smell even after I wash the covers. For the price I didn’t expect the smell to linger and it’s already been a few weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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