Customer reviews from Tempur World, LLC
Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Average customer rating
3.9 out of 5
3.9
(282 Reviews)
Open Ratings Snapshot
Rating breakdown 282 reviews
5 Stars
162
4 Stars
31
3 Stars
28
2 Stars
17
1 Star
44
70%of customers recommend this product. 
(
197 out of 282
)
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Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
5 out of 5
5
Perfect pillow stops Shoulder Neck pain
on July 13, 2026
Posted by: Very Happy Sleepers
from Austin, TX
Every aspect of this pillow from texture, form and consistent comfort are worth the purchase to stop neck/shoulder discomfort from disturbing sleep. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Firm enough but comfortable
on July 12, 2026
Posted by: Satisfied customer
from Athens, GA
Wasn’t sure I was going to like this pillow when I received it but fell in love with it right away. It is cool, comfortable and just firm enough. It is soft enough to cradle my head and firm enough for good support. My husband and I both like our pillows.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Great for Neck Pain
on July 11, 2026
Posted by: JeniB
from Ohio
I needed something supportive of my neck that was still soft enough to be comfortable. Most of the pillows I've tried are too hard and not snuggly. Nice to be able to turn my neck from side to side without pain the next morning!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Huge DECLINE in quality and comfort
on July 8, 2026
Posted by: Anonymous
from The Woodlands, TX
Purchased this new set of pillows last month to replace the SAME EXACT pillows that I ordered in 2022— only to now find the quality has gone down SUBSTANTIALLY. So sad for such expensive pillows. This new version is terrible. Despite being temper material they feel less dense, less substantial, and flatten very easily. In addition, the new (cheaper) pillow cover is thinner, less structured and slides out of place easily turning the pillow into a weird twist tie. Very disappointing because the ones we purchased in 2022 were really awesome for 4 years and these new ones are garbage already. Pillows are not a returnable item so BUYER BEWARE.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best pillows ever
on July 7, 2026
Posted by: Roxxi
from Texas
I bought these in April 2020 starting over from a divorce when they were having a but one get one sale.
It is now 2026 and I am slowly upgrading my new house and wanted to buy these pillows again for guests. I found my old order and realized I’ve been using these pillows for 6 years now and they are still so incredible I’m trying to find my old order to order more. They are still holding up after almost a decade.
I have tossed other pillows for losing shape after a matter of months… Target brands, Bamboo, you name it. These have gotten me through 6 years so far and I wasn’t even replacing them- I was buying additional.
Figured that was review worthy.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Very firm and doesn't feel like tempur-pedic
on July 6, 2026
Posted by: Too firm
from Virginia Beach, Virginia
I'm a side sleeper and stomach sleeper so it is hard to find a pillow to do this. However, this pillow is extremely firm not medium-firm. It doesn't sink in like a Tempurpedic pillow or mattress. Not a happy purchase at all. Wish I could return because then I would get the side sleeping pillow that I loved when I had it but thought I'd try this one since I've started stomach sleeping too with my back pain. I will say my neck pain eased up with this pillow but not comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Uncomfortable
on July 3, 2026
Posted by: George
from Greene, ME
This pillow was nothing like the name they gave it I switched back to a soft one
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Not a comfortable as I expected
on July 2, 2026
Posted by: Ok sleeping
from South Carolina
They are just not what is expected after sleeping on a tempurpedic mattress
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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