Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
1
Hard and Lumpy
on August 9, 2026
Posted by: DCL
from Sun City Center, Florida
I always buy Temperpedic pillows; they're usually perfect. This thing was hard as a rock with a lumpy fill. It was meant for back/side sleepers, but it has zero give and is so uncomfortable. It only works in the shams as decoration. If I could afford the shipping cost to return it, I would have.
Overall, I like the pillow but the 'cooling' one doesn't really feel that cool. It's not overheating, but I would've expected it to feel cooler (to dissipate the heat more).
I received the item with an awful order. When I called I was told to let it air out for days then wash it. Do NOT buy online you will have to wait 5 days before using the pillow.