Customer reviews from Tempur World, LLC
Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Average customer rating
3.9 out of 5
3.9
(282 Reviews)
Open Ratings Snapshot
Rating breakdown 282 reviews
5 Stars
162
4 Stars
31
3 Stars
28
2 Stars
17
1 Star
44
70%of customers recommend this product. 
(
197 out of 282
)
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Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
5 out of 5
5
Comfortable and soft Pillow
on August 10, 2026
Posted by: Cool Sleeper
from Edinburg, TX
This pillow is very soft and comfortable. I do think however it may be a little too soft with not as much support but still a great pillow especially if you're going for soft pillows where your head sinks in.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Finally found my perfect pillow!
on August 10, 2026
Posted by: Brenna
from Orange County, CA
I absolutely love the Tempur-Pedic Cloud Pillow! It has the perfect balance of softness and support without feeling too firm or stiff. It’s incredibly comfortable and molds to my head and neck while still giving me the support I need throughout the night.
I’ve tried so many pillows over the years, and this is one of the first that I can actually sleep comfortably on all night. It’s plush and cozy without feeling like my head is sinking too far down. I also really appreciate that it holds its shape and doesn’t feel flat after using it.
If you’re looking for a comfortable, supportive pillow that feels luxurious without being overly firm, I definitely recommend this one. 5 stars from me!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
I would compare these pillows to sleeping on tires...
on August 9, 2026
Posted by: ACHYBREAKYTIREDNECK
from Boston, MA
I would compare these pillows to sleeping on tires. It sounds like it could be comfortable but ultimately you hate yourself for even trying. These pillows are so dense my neck feels like it’s being separated from my skull. I have really tried to like these pillows, I even bought some cute pillow covers but they do not disguise the pain I feel every time I look at them plopped on my bed. They’re stiff, they hurt and I think I could dislocate a bone if one fell on top of me hard enough.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Neck pain gone!
on August 9, 2026
Posted by: Pillow talker
from Leesburg, FL
I have tried several pillows in the past 6 years with some support for my aching neck. Finally bought the tempurpedic cloud pillows for myself and my spouse. What a great pillow! No more neck pain. Great way to wake up in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Not enough neck support
on August 9, 2026
Posted by: Needy neck
from Carrollton VA
There is not enough filling to support the neck. The pillow goes flat under your head and to bunch it under your neck would be leaving your head hang down the other side. I gave it a 3 because it is okay.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4 out of 5
4
Comfort and Support
on August 9, 2026
Posted by: JHen
from Beaufort, South Carolina
I’m a back sleeper and this pillow is comfortable and very supportive. Not sure the extra $ for the cooling layer was worth it though.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Comfort and stability
on August 9, 2026
Posted by: Restful sleeper
from Laneville, Texas
This is my second set of pillows. They are the best! I even take one with me when I travel. I also love that I can remove the cover and wash it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Not what I expected
on August 9, 2026
Posted by: Ann
from Bay Port Mi
I thought the cloud pillows would be so much softer than they are. I can’t use mine because it’s too high and too firm. The outside material also feels a bit scratchy and the pillow case for some reason doesn’t want to stay in place. I’m very disappointed. I bought the cloud to replace my tempurpedic pillow that I had for years and loved.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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