I bought it less than seven months ago. The pillows themselves shrank. Their entire covering was torn. Regarding their warranty policies, this is not true. They send you a bacterial mask. Everything is in an email and pictures, and in the end they don't approve. I don't trust this company.
It was surprisingly hard to find a comfortable, affordable king-sized pillow for my wife. I ordered and returned five different options from various brands—shredded memory foam, latex, hybrid, you name it. I already owned this pillow in a smaller size, so I checked the Tempurpedic website to see what a king would cost. To my surprise, they were running a two-for-one sale. I ordered immediately, and after just a night or two, my wife said the same thing I did: this is the pillow.
I had an old tempurpedic pillow that I loved for a lot of years and was thinking it was time to replace. This one goes immediately flat as a pancake when you lay on it and stays that way all night.
This pillow truly helped with my sleep. I wanted something that conforms to my neck while giving some resistance, and this one delivered. I do recommend changing sides every so often
The issue with these pillows is that it causes the neck to be angled forward and not rest in a neutral position. Another issue is that the pillow cases slide off the pillow. I’d request the price for this piece of foam to be reduced by half