Customer reviews from Tempur World, LLC
Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Average customer rating
3.9 out of 5
3.9
(282 Reviews)
Open Ratings Snapshot
Rating breakdown 282 reviews
5 Stars
162
4 Stars
31
3 Stars
28
2 Stars
17
1 Star
44
70%of customers recommend this product. 
(
197 out of 282
)
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Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
3 out of 5
3
Cloud pillow
on January 26, 2026
Posted by: Sore neck
from Santa Rosa Ca
Well made but sad to say not as nice as my old Cloud pillow with the blue backing.
This new one is already shifting to one side, even with flipping daily.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Quality and Comfort
on January 26, 2026
Posted by: Sshaugh
from Michigan
We love our Tempurpedic Cloud pillow. These pillows are just the right comfort level and based on previous experience, the quality is exceptional!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best pillow ever
on January 24, 2026
Posted by: Repeat customer
from Roanoke VA
This is my second. Best pillow ever after 50 years of purchases!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Not what I expected
on January 24, 2026
Posted by: Catfished
from Lithonia, Ga
Based off the reviews I thought I hit the jack pot. The first night was great but after that my pillow felt like it kept sinking. There is no support, just sinking once I lay my head down.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Disappointed
on January 23, 2026
Posted by: Me
from VT
Was really excited about these pillows since I tried one out at a store but these are so uncomfortable and firm that my back was hurting from laying on it. Can’t believe how much these cost for such low quality and discomfort. So disappointed especially when I also am waiting on a new mattress from tempurpedic and worry about the quality now compared to older products I got from tempurpedic over a decade or more ago. Quality really went down hill I feel.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4 out of 5
4
it is comfortable overall
on January 21, 2026
Posted by: dream on the cloud
from Los Angeles, CA
I like how soft is the pillow,
but I can't tell which side is front, which side is back, up and down, so I tried four sides of it... haha..
if there is some instruction, that would be helpful.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Goes completely fla
on January 20, 2026
Posted by: Sonia3
from Allentown Pa
These pillows were on sale and had high reviews so I bought a set for myself and my daughter. We both had the same complaint.. once you lay on the pillow for a few minutes if you move around at all, the entire thing goes completely flat and you might as well not have a pillow at all. This might be the worst pillow I have ever slept on.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Long time search
on January 20, 2026
Posted by: Rest Success
from North Carolina
My husband struggles with finding the right support to align his neck and back while on his side. This pillow is low profile, yet firm enough to give that support without causing pain.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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