Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
1
Not what I expected
on January 24, 2026
Posted by: Catfished
from Lithonia, Ga
Based off the reviews I thought I hit the jack pot. The first night was great but after that my pillow felt like it kept sinking. There is no support, just sinking once I lay my head down.
Was really excited about these pillows since I tried one out at a store but these are so uncomfortable and firm that my back was hurting from laying on it. Can’t believe how much these cost for such low quality and discomfort. So disappointed especially when I also am waiting on a new mattress from tempurpedic and worry about the quality now compared to older products I got from tempurpedic over a decade or more ago. Quality really went down hill I feel.
I like how soft is the pillow, but I can't tell which side is front, which side is back, up and down, so I tried four sides of it... haha.. if there is some instruction, that would be helpful.
These pillows were on sale and had high reviews so I bought a set for myself and my daughter. We both had the same complaint.. once you lay on the pillow for a few minutes if you move around at all, the entire thing goes completely flat and you might as well not have a pillow at all. This might be the worst pillow I have ever slept on.
My husband struggles with finding the right support to align his neck and back while on his side. This pillow is low profile, yet firm enough to give that support without causing pain.