Customer reviews from Tempur World, LLC
Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Average customer rating
3.9
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
162
4 Stars
31
3 Stars
28
2 Stars
17
1 Star
44
70%of customers recommend this product.
(
197 out of
282)
Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
1
Horribly Thin and Smells of Chemicals
on September 18, 2026
Posted by: Uncomfortable at Best
from Mi
I purchased these expecting a major upgrade from my previous cloud pillow, but they are a massive disappointment. Straight out of the box, they unleashed the absolute worst chemical off-gassing smell I’ve ever experienced. To make matters worse, they are completely flat and offer virtually zero support. Unless you exclusively sleep on your back, you will not be able to get comfortable on these. Save your money and look elsewhere. Good luck with getting a return as well - Tempur-Pedic refuses returns on pillows unlike the majority of their competitors.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Never Want Another Pillow
on September 14, 2026
Posted by: Owner for 8 Years
from Lincoln NE
I've had one of these pillows since 2018 or so and have loved it so much that I just bought new ones. Perfectly supportive as a side sleeper, yet soft enough that my head sinks a little into it. It lasted me about six years before it started being a little *too* soft and less supportive, so it is definitely worth the cost. Highly recommended and I hope I can continue to buy these for the rest of my life.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Good, but small
on September 12, 2026
Posted by: John J
from Madison, WI
I ordered replacements for my previous TEMPUR-Cloud pillow in a recent two for one sale. These ones are a few inches smaller than the old one. Beware that what they list as a ‘Queen’ size is smaller than most others.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best pillow I've ever had!
on September 12, 2026
Posted by: Nap lover
from Johnson City TN
Best pillow I've ever had! I've slept on premium goose down, memory foam, and other fluffy pillows and these are by far the best!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Amazing Comfort
on September 12, 2026
Posted by: Better Sleeper
from Chicago, IL
The pillow, Tempur’s Cloud Pillow is extremely comfortable and contours to the head and neck. It’s a reasonable compromise between softer and harder foam.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Supreme comfort
on September 12, 2026
Posted by: Sleeping on a pillow
from Washington DC
So comfortable. Soft but not too soft. It supports my head and long neck. Live this pillow!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Disappointed
on September 7, 2026
Posted by: Unhappy
from TX
I had high hopes because of the reviews but the pillow goes almost flat when you put your head on it. Total waste of money and no returns.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Good night’s sleep
on September 5, 2026
Posted by: Sleepy head
from Coastal, NC
I like a little more squish and this pillow has the perfect amount of firmness to squish ratio to make it really supportive while still being super comfortable
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC