Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
1
It makes my neck hurt
on February 9, 2026
Posted by: clg7770
from Monroe, Michigan
Unfortunately, this pillow makes my neck hurt. My head sinks down so much it feels like there is no pillow underneath it. Then it feels very hard. It just isn't for me.
I’ve had the Tempur-Pedic mattress and after neck surgery, I’ve had trouble finding the right support in a pillow. No words can say how thrilled I am with my choice. Haven’t had to fluff or flip my pillow once. Neck and shoulders don’t hurt anymore, I will forever be using tempurpedic products.
I was looking for another memory foam pillow to replace an old one I have been using for several years that is no longer made. The cloud pillow is the closest I could find to that. It is soft, but not too soft and provide support for my neck. I have been looking for a while for good pillows since my neck has been very sore. However, since sleeping on the cloud pillow, my neck is much better and I am sleeping!
I’ve been using Tempur pedic pillows for 20 years, but this pillow in particular is the worst I have ever tried! I can hardly sleep and wake up every day with neck pain from this pillow! Apparently they offer 5 years warranty, but not on comfort!🙄
I grew up sleeping on feathered pillows made by my maternal grandmother. After those wore out, we went to foam. Now I am 63, and this TEMPUR - Cloud Pillow by far exceeds them all! I’ve purchased four of them, not only for myself, but to share with my sibling and any guests I may host.