Customer Reviews for Tempur-Pedic - Tempur-Cloud Plush Support Pillow, Standard - White
Customer Rating
1
Lacks real support and crumbles
on March 26, 2026
Posted by: Hurt Neck Mike
from Colorado Springs
I was excited for these pillows due to the success I had with a Tempur-Pedic mattress topper, but these were a complete let down. I'm 6'1 and 210lbs and these pillows just crumble under my head without any support. I've tried it for a few weeks now and developed worsening neck pains so I had to switch back to my old pillow. I can see now why they do not offer a trial as these would be going back.
As a side sleeper, this pillow gives the right balance of softness and support. It keeps my neck aligned and I’ve been sleeping more comfortably and waking up more rested. Definitely an improvement in my sleep quality.
Love how it supports your head. Very comfortable & nice squish. Dont love as much for sleeping on my back :/ feel like it might be keeping head a bit too far forward.
I originally purchased these pillows for my husband as I thought it would help with his Parkinson’s. He hated them and they were just too heavy to maneuver so I took them for myself. I am 75 and always flip my pillows to keep cool. Needless to say.. I get my exercise in with these pillows. I weighed them. Each pillow weighs 4.5 pounds. I am sure they are perfect for someone sturdier than me and I am moving them to the spare bedroom.
I bought this same pillow ~7 years ago and finally had to replace it because it started losing some of its structure and becoming thinner and less fluffy. The new pillow I got almost feels exactly like the old one so I believe there's less material which is really disappointing. It's comfortable but way too thin.