Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1 out of 5
4.1
(2,008 Reviews)
Open Ratings Snapshot
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product. 
(
1,495 out of 1,915
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
3 out of 5
3
Love the company but not this pillow so much
on January 14, 2023
Posted by: Leigh
from NYC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love tempurpedic and have a tempurpedic bed and have had their pillows for many years as well. When it's time to get a new one we usually buy the same pillow but branched out to try this own and while the quality is the same high standard the pillow form itself leaves something to be desired. I'm either sliding off of it or trying to find a way to be comfortable with it - it just falls short somehow and my husband feels the same. We wish we could exchange it for another one but I don't think they do that.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Great Pillow
on January 14, 2023
Posted by: Hopeful Sleeper
from Charlotte, NC
My husband was having neck pain and when they ran the special I thought it would be a great time to try them. However, when I received the pillows they were standard size which was WAY TO SMALL! Would love to have the queen size but the price of these pillows are crazy! Just be sure and read the "fine print" before ordering.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not supportive compared to older versions
on January 11, 2023
Posted by: Nickt
from NNJ
Bought to replace older versions of the same pillow. The new pillows are incredibly soft and my head sank right to the mattress. Absolutely no support at all. Hate it. Brand new and because of NO Return on pillows....it goes right to the garbage.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Quality Changed
on December 28, 2022
Posted by: Plopop
from NC
30 years ago or so I bought this pillow and it was amazing! Slept good, super comfortable, no neck pain when I woke up and it overall improved my sleep quality. I give my old pillow to my wife because it is still good and decide to buy myself another one. Big mistake! They don't feel like the same pillow anymore! Not as comfortable as the one I bought 20 years ago, or any of the good qualities I listed above. It's almost as though they are using a material that is not as good as the one they were using back then. Anyway, I don't recommend this pillow anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Love this Pillow
on December 16, 2022
Posted by: Tempur Sleeper
from Kingman, Arizona
Prior to using this pillow I constantly woke up with a lot of neck pain but since using this pillow I no longer have any issues. The pillow forms perfectly around your head and neck and maintains a strong posture while sleeping which is exactly what I needed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best pillow!
on December 14, 2022
Posted by: Robert
from El Paso, Texas
I have a history of neck issues. Switching to this pillow has made a world of difference along with chiropractic therapy. I highly recommend this pillow to anyone.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Totally different version (not in a good way)
on December 13, 2022
Posted by: DC
from San Francisco, CA
Loved the previous version of this pillow for years, unfortunately I had to replace when it was damaged. The new version is NOT the same *at all*...it seems to be made out of a completely different kind of foam (one that I will charitably describe as comfortable for a car seat but definitely not something you'd want to lay your head on all night). It's smaller, significantly firmer, and doesn't have the same "give"; it feels cheap and after one night I woke up with a neck cramp so bad I had a headache on one side for days. I so wish I would have read the other reviews before purchasing (since now I can't return). I very rarely write reviews--let alone negative ones--but this is such a disappointing downgrade from the previous version (for so much money!!) I had to say something. I'm currently deciding whether it would be more appropriate to give this to a family member for their dog, or throw it in a flaming dumpster. Either way, I can't sleep on it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Loved the pillow
on December 12, 2022
Posted by: ZzZZzz
from Upstate NY
As a side sleeper I found it helpful to have the curved parts facing down even though that's not what's recommended. It gives me a little area to put my arm because I never know what to do with them when I'm sleeping. It's been over a year or two now and I can safely say that it has not lost much firmness. This is my second tempurpedic pillow I've purchased and I just ordered a few more. After all the research I've done with other brands, I'm going to just stick with TP unless the quality starts slipping.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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