Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1
(2,008 Reviews)
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product.
(
1,495 out of
1,915)
Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Posted by: Happy Shopper
from SF, CA
Verified Purchase:Yes
Got this for my parents, and they enjoy it very much.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
It is very soft. I love these pillows.
on April 30, 2023
Posted by: Deep sleeper
from Onidea TN
I sleep so much better now . Nothing is as good as Tempur-Pedic.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
These changed and Customer service
on April 27, 2023
Posted by: Mike
from San Francisco
I bought two symphony pillows after using them for the past several years. The pillows were softer than previous symphony pillows. I waited 2 weeks for the new ones to fully expand, but they crushed very quickly. I was not pleased with them. I called the Temperpedic customer service center to see what could be done. I was told because it was pillows they could do nothing. I told them it seemed like the pillow configuration had changed from the last time I bought symphony pillows. I was told no. They said there was nothing that they could do for me. When I asked to please speak to a supervisor I was told the wait time might take a while. I waited on hold for 80 minutes only to be disconnected before speaking to a supervisor. I have been a loyal customer for 10 years to be treated like this and left on hold for a "supervisor" was just disrespectful.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Not as supportive as our 12 year old version.
on April 17, 2023
Posted by: David
from Des Moines
We are side sleepers. Our head weight compresses the pillow down beyond perpendicular to shoulders. Our prior generation of this pillow held our heads just right. Too bad I pitched those when these arrived.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Looking for comfortable pillow? This is not it!
on April 14, 2023
Posted by: unhappy sleeper
from Columbus, Oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] i was expecting it to be great when i bought it. i was highly disappointed. I was expecting a pillow that would replace the pillow from the same company i received as a gift 8 years ago. Which I love. So either the quality has gone down or there's an epic fail with this one. It was so flat that it's like putting my head directly on the mattress. I sleep both on my back and sides so in either position it feels like a used worn out pillow. I would have loved to have been able to exchange for different one but it's not offered. Will not recommend this product to friends or family.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Supportive Pillow
on April 11, 2023
Posted by: Sleeping Much Better Now
from Kentucky
I was on the fence about purchasing this pillow as I contemplated other brands. However, I am glad I went with this one. It is supportive, a nice level of firm, and helps me sleep each night. I am a back sleeper and I like how the contoured edges fit nicely under my neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
If Clouds are Made of Bricks
on April 7, 2023
Posted by: 360 Sleeper
from Seattle
I chose this pillow because I sleep on all sides and was experiencing neck and shoulder pain after a few years with my previous pillow. I decided to try Tempurpedic to get the support I need. While it definitely does not feel like a cloud, it does give the right support and my pain has significantly subsided. I wouldn't, however, recommend this exact pillow unless you like and are looking for something extra firm. I find it particularly uncomfortable for sleeping on my stomach, but it's great for back- and side-sleeping.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Miss leading
on April 7, 2023
Posted by: Matt
from Cincinnati oh
This pillow was much flatter than I anticipated. Wish I would have known before buying
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com