Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1
(2,008 Reviews)
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product.
(
1,495 out of
1,915)
Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
1
Too soft
on September 25, 2023
Posted by: Em
from Nj
I've had the symphony for the last 5 years. I needed an upgrade so I bought the exact same pillow. Unfortunately they must make this pillow differently now. It's way too soft than my original one. It is a lot thinner too. Do not recommend!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Keke
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is too high which makes my neck hurt everyday
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Terrible quality compared to previous
on September 23, 2023
Posted by: Not a happy sleeper
from Central Massachusetts
This is the third set of Tempu-Symphony I've bought in 10+ years. I purchased this one to replace my existing one, which flattened a bit. The new pillow is not nearly as supportive or firm, the covering material is clearly more thin and flimsy, and the entire pillow does not provide the support and quality that it used to. However, thanks for Tempurpedic's inflexible return policy, I am not able to return these pillows, even though they are still in their plastic packaging and are unused! I will be finding a new company for sure.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mike
from Tampa FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Obviously comfort is subjective but I've had this pillow and it held up nicely
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Extremely Firm and Heavy
on September 8, 2023
Posted by: Not what I expected
from Maine
Pillow is extremely firm, heavy, and high (thick) and does not take shape well when laying on it. I got this pillow to help with a stiff neck and has caused more discomfort then relief
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
-High quality and excellent customer service-
on September 8, 2023
Posted by: A.P.
from Laramie, WY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We ordered the Symphony pillows but received their basic ones. I contacted their customer service and they sent us two new pillows for free. The quality is good; I hope the foam stays fluffy.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy and Rested
from Alexandria, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I suffer from sleep apnea and this pillow has worked wonders for me, as I incorporated my C Pap into my life. Great neck support and comfort!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Nod
from Westerville Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows were just what I was looking for to help me sleep. I had used down pillow for years, but I like the foam better.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com