Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1
(2,008 Reviews)
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product.
(
1,495 out of
1,915)
Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
3
Disappointed.
on February 10, 2018
Posted by: One of Us is Happy. One of us is not.
from Pensacola, FL
We bought two of these pillows in November or December of 2017. My husband's pillow is dense and firm. However, my pillow was like this but is now flatter, less firm, and lighter in weight. I am not happy with mine any longer. Do not know what happened other than defective materials. Even so, we would recommend this pillow for its great support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Quality not the same - Don't waste your money
on January 24, 2018
Posted by: Disappointed & Going Flat
from Fort Wayne, IN
We first purchased Tempur-Symphony Pillows about 8-10 years ago and immediately fell in love with them. After this many years, we thought it was time to buy new. So, of course, we purchased the same pillows since the first set maintained their shape and held up for so long. We have been battling with these new ones going flat and are constantly trying to readjust them through the night. Therefore, our sleep is constantly interrupted. They do not "retain their shape" as they advertise. They are definitely not the quality of the first set that we purchased years ago. Disappointing. We are now using a different, less expensive brand of pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
The Best!
on December 24, 2017
Posted by: DW Tokidoki
from Honolulu, HI
Great investment! Sturdy and wont deform so it means you wont need to buy pillows. Great comfort! Wont give you stiff neck or neck pains. Perfect neck-head support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Nauseating smell
on December 18, 2017
Posted by: Unhappy sleeper
from Columbia, MD
I have been a user of the Symphony pillow for about 8 years and it was a godsend for my back problems. The new version from 2017 is awful. It is much lighter in weight and emits such a terrible odor that I wasn't able to sleep through the night while using it. Customer service advised me that to get rid of the odor I needed to squish the pillow around to loosen the materials. I will never purchase a Tempur-Pedic product again considering that they do not stand behind their products with a return policy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
DO NOT BUY PERIOD !!!
on November 20, 2017
Posted by: DON'T BUY PILLOWS FROM TEMPURPEDIC
from Chicago IL
This is a HORRIBLE PILLOW with chemical odor so strong you get nausea and headache and it won't go away even after 30 days. Tempurpedic won't allow exchange, return I understand, but no exchange?? THAT IS JUST FLAWED POLICY. PEOPLE JUST DON'T BUY ANY PILLOWS FROM TEMPURPEDIC PERIOD. YOU WILL REGRET IT.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
This is the most comfortable bed I have ever slept on.
on October 27, 2017
Posted by: Betty
from Poughkeepsie NY
[This review was collected as part of a promotion.] I have had back problems for many years and recently a hip problem. I couldn't not get a full nights sleep. Since my purchase of my mattress I can get a restful sleep.
Pros: Durable, Functional, Good Value, Versatile
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Not the pillow I thought it was
on October 17, 2017
Posted by: Vicki
from Maineville, Ohio
[This review was collected as part of a promotion.] My husband purchased a TP when we bought out bed and loves it. I thought this was a great deal and would try for myself but the pillow is either too hard and doesn't conform to my neck and head or it just isn't the same quality that he received. I realize this review will not win me a bed but I wanted TP to know that these pillows are different than what I thought they would be. Thanks,
Pros: Good Value
Cons: Created neck pain and headache. Tried 2 weeks, Not Functional
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Love the pillow
on October 17, 2017
Posted by: Pintsize
from Florida
[This review was collected as part of a promotion.] My daughter love this pillow she is 3 and just got her own big bed and wanted a pillow like mommys bed loves it she sleep on it all night No more coming into my room multiply times a night
Pros: Durable, Functional, Good Value, Versatile
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com