I bought this pillow initially 12 years ago. I've always loved it!! Recently, I purchased a new one, and it's not the same. It doesn't feel as heavy as my first symphony pillow, and my head sinks way farther into the pillow. I'm disappointed that the product has changed. I gave the new one to my son, and I've returned to my 12 year old tempurpedic pillow.
I've tried three different TempurPedic pillows. The Cloud Soft and Conforming was too hard, the TempurPedic Cloud was too soft. This Symphony is just right. I only wish it came in King size.
I have used these pillows for the past 12 years, I think this is my 4th one. The one I recently purchased smells. I did not have this problem in the past. Why did you change what it was made of? I still get a comfortable nights sleep, but one month later it still smells. I ordered directly from your store.
This pillow gives me a headache and neck ache at nights when I use it. It also has a strange smell to it; which is unusual for your items. First item I purchased from company that I had a problem since 2005.
So I decided to test out the pillows at a tempurpedic store near my home because I was choosing between the Cloud and the Symphony pillow. I'm glad I tried them out. I was close to purchasing a Cloud pillow online without testing the products first, but once I went to the store, I instantly felt the Symphony pillow was perfect for me. It allows full support of the neck and keeps the spine aligned without strain. The pillow is soft, yet firm enough to support my head without overstretching my neck by sinking my head to deep into the foam. With the Cloud pillow, it did offer great neck support (by the way I am a strong side and back sleeper. I lay on my side to fall asleep, then transition to my back for much of the night too). But with the Cloud being, well, much like a Cloud, where there was full support and also very soft, my head would sink into the pillow. I felt this may be an issue by overstretching my neck, so Symphony was the way to go. Ive used my pillow for three nights now and I am so happy to hop in bed and wake up free of neck pain! Which is very common for me if I don't have the proper support. If you need support, this pillow is it. But again it's a little firm for those who like their heads on pillows that are soft and don't sink in too much. I will be coming back to try out their body pillow next!
Bought the symphony and soft& lofty. Symphony rated as soft, the other medium soft. This one is very firm to me. Solid piece of foam. The other feels more like a regular pillow, I can squeeze it and sink more into it. So not sure how to interpret the firmness ratings? Also has more of the rubber odor on it. The soft& lofty has a much nicer protector cover on it.