Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1
(2,008 Reviews)
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product.
(
1,495 out of
1,915)
Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Posted by: Support pillow
from Houston, Tx
Verified Purchase:Yes
Not as firm as I had expected. The previous tempurpedic pillow I bought was much better & cheaper.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Phyllis
from Delray Beach
Verified Purchase:Yes
I've tried other pillows and this is the one I really like
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy Repeat Buyer
from Arlington, VA
Verified Purchase:Yes
I replaced my two original Tempur-Pedic pillows. One was the soft pillow, now Symphony Pillow, and the other was the medium foam pillow, now neck pillow. I am sad that the quality and offerings have gone down hill while the price has increased. For starters, these two pillows are tiny! My original pillows were both 25" long. Now, the Symphony Pillow is 23" and the neck pillow is 19". Both are an inch less than advertised. I guess this is on me for not realizing they were different sizes, so buyer beware. Given the size differences, they look funny on the bed. The washable encasement is a new/different material too, which makes the pillows fall out of their pillow cases every night. So for these pillows, you need a zip case or one that opens in the middle of the back, not the traditional ones that have an opening on the side. Lastly, they are much less soft than advertised, especially compared to the ones I replaced. The Symphony is advertised as "soft," but it keeps its form. The Neck-Pillow did not come in medium, only firm. So again, this one is one me, but it really is FIRM. I wish there was a trial period or returns. I understand this is a personal item, but it comes in an encasement, so surely Termpur-Pedic can repackage the pillows with a new encasement and re-sell as new. If these were refundable, I would return them both :(
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Audrea
from San Antonio
Verified Purchase:Yes
I had high hopes for this pillow but was very disappointed. I guess they're ok for a guest room. The pile is very low, the shape is odd too. I think maybe a small child would like it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sleep like the dead
from Wisconsin
Verified Purchase:Yes
I have 4 of these pillows. A symphony of good night sleeps.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Did not meet expectations, quality has gone down
on May 24, 2023
Posted by: Jon
from Boston
Verified Purchase:Yes
I've had several pillows and a mattress from tempurpedic. As a side sleeper I was sad to find the symphony was too thin for me. even at 50% off I feel like in overpaid
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy Mama
from Albuquerque, NM
Verified Purchase:Yes
I just love this pillow so much I even take it on vacations with me! It's my second one and I will not sleep with any other pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sore&unsupported
from Winston-Salem, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both the pillow and mattress were less supportive and more sagged/flattened within 2 months of use then the cheap ones we had been using for years. Company wouldn't even do anything for us. so much for warranty! Never going to use tempur pedic again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com