Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
3
Not the same
on January 19, 2026
Posted by: Missing the old
from Maryland
I had the old version of this pillow for over 10 years. It was fantastic, but then lost it's umpf due to age, and my neck started hurting. I replaced it with this which is much softer, and my head sinks into it, which was not the case before. I am frustrated by the material change. The old version was the perfect support for my neck as a side sleeper, and I never had to put my hand under the pillow to lift it. This version is only okay, and often I do have to put my hands under it. I am giving it more time, but it may not do the trick.
I went in with really high expectations, but the pillow was not able to alleviate my neck pain. The pillow is better than a traditional pillow and it does have adequate firmness. It just does not solve my dilemma.
My husband and I were both in need of new pillows. After doing a lot of research, we landed on getting the Symphony pillows. We each like a different kind of pillow for sleep - he likes more support while I like something less supportive. So, we were weary that we both chose the symphony, thinking one of us surely wouldn’t like it. However, we both love our new pillows! He no longer wakes up with neck pain! It’s the perfect pillow with two different sides - one for back sleeping and one for side sleeping. You can’t go wrong. An amazing choice for anyone!