Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
3.7 out of 5
3.7
(197 Reviews)
Open Ratings Snapshot
Rating breakdown 197 reviews
5 Stars
105
4 Stars
23
3 Stars
18
2 Stars
16
1 Star
35
66%of customers recommend this product. 
(
131 out of 197
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
3 out of 5
3
Not the same
on January 19, 2026
Posted by: Missing the old
from Maryland
I had the old version of this pillow for over 10 years. It was fantastic, but then lost it's umpf due to age, and my neck started hurting. I replaced it with this which is much softer, and my head sinks into it, which was not the case before. I am frustrated by the material change. The old version was the perfect support for my neck as a side sleeper, and I never had to put my hand under the pillow to lift it. This version is only okay, and often I do have to put my hands under it. I am giving it more time, but it may not do the trick.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Hoping for more relief
on January 18, 2026
Posted by: Imz
from Avon, oh
I went in with really high expectations, but the pillow was not able to alleviate my neck pain. The pillow is better than a traditional pillow and it does have adequate firmness. It just does not solve my dilemma.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Too soft
on January 18, 2026
Posted by: Muni
from New York
It was an Ok pillow, felt good at first but then started to have neck and back pain especially when I sleep on my side
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Excellent Quality & Comfort
on January 18, 2026
Posted by: BB
from Fairfield, CT
I am very happy with this pillow. I feel like I am getting better quality of sleep.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best pillow
on January 18, 2026
Posted by: John
from Angola ny
This is the best pillow I’ve ever owned. It really is a great pillow Unbelievable support.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Wonderful pillow!
on January 18, 2026
Posted by: Happy sleeper
from Grafton MA
I had an old Tempurpedic Symphony pillow and after almost 20 years I bought another one. I am very happy with it!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Love our Symphony pillows!!
on January 18, 2026
Posted by: J & E
from Lees Summit, MO
My husband and I were both in need of new pillows. After doing a lot of research, we landed on getting the Symphony pillows. We each like a different kind of pillow for sleep - he likes more support while I like something less supportive. So, we were weary that we both chose the symphony, thinking one of us surely wouldn’t like it. However, we both love our new pillows! He no longer wakes up with neck pain! It’s the perfect pillow with two different sides - one for back sleeping and one for side sleeping. You can’t go wrong. An amazing choice for anyone!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Way too thin, they used to be so much better!
on January 18, 2026
Posted by: EricaW
from Georgetown, KY
Don’t waste your money! They’ve changed how they make these and are super, super thin now! The quality had really gone downhill.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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