Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1 out of 5
4.1
(2,008 Reviews)
Open Ratings Snapshot
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product. 
(
1,495 out of 1,915
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
2 out of 5
2
Not what I expected. Very disappointed.
on September 18, 2019
Posted by: Marta Mendez
from Medford, MA
Verified Purchase:Yes
I had my hopes so high with this pillow and I am so disappointed!! I wanted a better quality of sleep and enjoy my nights but the pillow is too high. It is very uncomfortable, I am a side sleeper and the arched part didn't work at all. I have to say, costumer service is very good, I called to return it because I had bought a bo go and had two of these pillows so they allowed me to return the one that I hadn't opened. I ordered another model that didn't worked either, it is too low. In the end, not the experience I was waiting from this brand and a total waist of my money. So sorry about this, I was expecting more.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Pillow
on September 18, 2019
Posted by: Unhappy
from Clayton, NC
Verified Purchase:Yes
I was disappointed in this pillow. I found it hard and with no give. It actually made my neck issues worse. I bought this based on the reviews and description.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Good quality
on September 16, 2019
Posted by: Tere
from Chula Vista, Ca
Verified Purchase:Yes
I think is hard, I do not know if with time it would get softer
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not quite as good as my original pillow.
on September 13, 2019
Posted by: Tempur-pedic lover
from Des Moines Iowa
Verified Purchase:Yes
This pillow is designed like the first Tempur-pedic pillow I got but not quite the same feel. It's a little smaller.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Very comfy, quick shipping BUT
on September 10, 2019
Posted by: Jack
from Dallas
Verified Purchase:Yes
Regular pillow cases swallow these things. Had to take my pillow cases to the tailor to get it sized down.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
FAR from Feeling "Soft"!
on September 7, 2019
Posted by: Ben
from Arkansas
My wife and I took advantage of a BOGO deal to try some Tempur Pedic pillows, wondering if they were worth the cost, but we are very disappointed with our product, especially since Tempur Pedic doesn't allow you to return them. We were deciding between a pillow that was "extra soft" or just "soft", and we chose the Symphony pillow because "soft" sounded like what we want, slightly more supportive than "extra soft" because there's nothing worse than side-sleeping and having the pillow suffocate you because your head sinks so far into it. Well, it's been a month now and these haven't 'broken in' or anything, they are at MINIMUM a FIRM pillow. I would classify these as EXTRA firm, because it actually hurts to lay in the same position for extended period of time. We're extremely disappointed that this was our experience, that the description of the product was, in our opinion, FALSE (at minimum misleading), and that Tempur Pedic specifically advertises that these cannot be returned because they can't be re-sold after use. DO. NOT. BUY.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Symphony pillow
on September 1, 2019
Posted by: Mr Hogan
from columbus
Verified Purchase:Yes
This pillow is junk. Bring back the original 5 to 8 pound pillow. Light weight doesn't do the trick. Orginal pillow was the best I ever slept on.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Works as Advertised
on August 6, 2019
Posted by: Rob
from Seattle
Verified Purchase:Yes
I am a big guy that sleeps with a CPAP. This pillow has been an improvement over my other Tempur-pedic pillow because of its sloping sides and ends. It fits even my big shoulders when I sleep on either side. Although it is a smaller pillow than my other, I am enjoying using it more!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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