Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Average customer rating
4.1
(2,008 Reviews)
Rating breakdown 2,008 reviews
5 Stars
1,221
4 Stars
278
3 Stars
170
2 Stars
135
1 Star
204
78%of customers recommend this product.
(
1,495 out of
1,915)
Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Posted by: Wishful purchaser
from Philadelphia, PA
Verified Purchase:Yes
Really wanted to like this pillow. We pay extra for quality stuff, this pillow is quality but honestly it's flat and actually gives me neck pain. I really wanted to like it, it's just not for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: klsoden
from Spencer, IA
Verified Purchase:Yes
We like our original pillow (same style) better than the one we just purchased. Old one is more dense then the new one. So there for provides better support and comfort. I don't know if the difference comes in because the original one was purchased from a furniture store and the new one was purchased online??
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Excellent Pillow!
on December 12, 2019
Posted by: Count the Sheep!
from winner, sd
This is the best pillow i've ever used! No more neck aches for soft cheap pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
way too thick and hard
on December 8, 2019
Posted by: jul
from Miami, FL
1 side is essentially flat, 1 side has an odd, firm mountain shape. The weird build-out is too firm & steep to be comfortable. Even if flipped to be used on the flatter side, the contour from the other side never allows the pillow to lie flat. Got a neck pain the whole day after sleeping on it. Of course no returns on pillows so costly mistake to order that one. I ordered a mattress that didn't arrive yet, hopefully the experience will be different!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: MG
from Atlanta, Ga
Verified Purchase:Yes
I was disappointed in the quality of the pillows I ordered. I have had 2 symphony pillows in the past and they were great. These were both very thin and not supportive at all. With neck issues, I really appreciate the firmness I have experienced previously with the symphony pillow but this time was different. I tried both of the ones I preferred and they were identical so I do not believe it was a matter of poor quality assurance just a change in manufacturing or design. I will likely try a different style.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Judi
from Tampa, FL
Verified Purchase:Yes
I was told by customer service to set on pillow to soften it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Horrible! Not the tried and true Symphony!
on November 30, 2019
Posted by: Pain in the neck
from Michigan
Absolutely horrible! I have used the Symphony for years! It is a VERY FIRM pillow. So much so that my husband calls them bricks. I was due for a new pillow so I ordered my trusted Symphony. As a person with chronic neck and shoulder pain it took me a very long time to find a pillow that would provide me with some relief. I was always so happy with the Symphony, that is until this year. I ordered 1 in January, only to have it go to mush by July. I ordered a new one in July and at my it was ok. But by 1 1/2 months it goes completely flat after laying on it for a few minutes. I have never been so disappointed in the Tempurpedic brand in over 20 years of being a customer. I will be making warranty claims on both of these pillows and I hope Tempurpedic replaces them with the original Symphony pillows that many of us have grown to love. This is not just an issue for me as others have left reviews stating their pillows were not the Symphony pillows they had grown to trust too! Please bring back the original Symphony!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Limo Mike
from Tallahassee Florida
Verified Purchase:Yes
Can't live without it. I owned one of these pillows for many years and forgot and left it on a cruise ship and it was never found rest was never the same without the pillow that I had had for many years so now I've purchased two of them and everything is back to normal. The most comfortable pillow ever.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com