I purchased the same version of this pillow seven years ago, I figured I needed to replace my current one. The first pillow I received was defective and the customer service representative told me pillows are not refundable, but he could send me out another one. After receiving the new one in the mail, I am so glad I did not throw out my old one! After using the new one for one night I had horrible neck pain. The foam is COMPLETELY different than my original one, it is made so much cheaper and smelt horrible. This was a waste of my money and time.
I was looking for a thinner pillow which seems impossible to find in any stores. This one is thinner than most but your head has to weigh at least 15 pounds in order to sink into it even a little. Even my husband, who doesn't complain about anything, doesn't like them. Really wish I could return them and continue my quest for the perfect pillow but for now we are stuck with these.
This pillow has literally changed my sleep. I sleep through the night with minimal tossing and turning when I used to toss and then all night. I also take this to every hotel I go to because no pillow will ever let me sleep the way this one does. You will not regret this pillow!
Not comfortable at all. Not the usual tempurpedic quality
on March 11, 2020
Posted by: Not a happy consumer
from Indiana
Verified Purchase:Yes
We were told that you don't make king size pillows so we bought these on a buy one get one free and that wasn't even worth it. We found the king size pillows and will have to buy new ones.
The quality of the pillow is good, but it is much more firm than I anticipated and actually pretty uncomfortable to sleep on. My neck/upper back has been hurting since making the switch which is unfortunate because I bought 4 of these! I will likely have to switch to something else.
We have bought multiple name brand pillows in the last several months and a friend at work recommend this one, it definitely has the neck support I've been searching for. It's firm and it took me a couple days to get used to that but I haven't had any neck pain when waking up which is amazing.