I took the time to go to the local Temperpedic store to test out various pillows. Store manager told me the Symphony was their softest pillow. Later I bought 2 Symphony pillows online. What I got was "very firm - not soft". Feel like I was misled.
Pillows are much firmer than expected. Very little give. We have not yet received the covers we ordered with these but don't expect they will help that much.
Had this product years ago with my tempurpedic mattress and it was good to go but the current one is not as good as it was. Not as supportive as years ago but still gets the job done which is good sleep.
I won this in a contest in 2014. It's the only pillow I've been using since. It's basically about to hit 6 years in May and it's exactly the same shape as when I first started using it. I didn't think anything of it when I first got it, but man am I blessed. Although I just realized one side is for side sleepers (which I am) after almost 6 years of use. I will be upset if this pillow stops working but it hasn't! I am super picky with pillows so I will be afraid if I can never use this one again.
I slept with my first one over 7 years in spite of being a mouth breather requiring washing of the cover weekly. It never lost shape but it was time to retire it with a duplicate. I was very happy to see the replacement was exactly the same as the first.
This pillow has been my favorite one for years. I want to say I've owned at least six of them. As of now, I have 2 at my house and I keep one at my boyfriends. No other pillow compares to this one. This is my go to pillow. It's firm but squishy at the same time