We love the pillows we selected at the time we bought our mattresses. We are petite and the pillows are the perfect size and density for us. The Symphony pillows we bought on your online site are much thicker and firmer. They pillows do not conform to the shape of our heads like our original purchase. At the time we made our pillow purchase online our goal was to buy the same pillow we originally bought, but that was not an option. We would buy another of our first pillow, we love it, but we would not purchase the Symphony pillow again.
I like my pillows a little bit higher and bouncier but I had serious neck and shoulder problems with my previous pillows and these ones solved it all!! I also love the cool feeling of it for hot LA nights.
I had purchased neck pillow and cloud pillow. They are the best pillows I have ever had. I decided to try something new, Symphony Pillow. It is not as good as I expected. For some reason when I sleep on it, I keep sliding down so there is no support for my neck. I did not use it after a week. Don't know if it can be exchanged for a different one but I saw policy is no refund so I did not call.
I use in spain a Tempur pillow that I love. When I bought this one I thought it was similar, but this one is thinner and a lot softer. I am no happy with it. Wrong buy
The Experience I had with this pillow was it sleeps a little warm. This pillow is a high quality. Pillow for me is not the right pit was too low. One thing that I find strange is why don't you make queen size pillows.