Customer Reviews for Tempur-Pedic - TEMPUR-Symphony Pillow, Standard - White
Customer Rating
1
Poor redesign of what was the perfect pillow
on November 24, 2020
Posted by: Greg W
from Tacoma, WA
I bought these in September 2020 to replace my previous version that was over 12 years old. Even at that age, the old ones were performing fine, we just figured it was time to get something that didn't have 12 years worth of use. Big mistake. The new version is smaller in all dimensions, and not nearly as supportive. I've been sleeping on this for more than a month, trying to make it work, but I am snoring more, and have neck pain in the mornings. Very disappointed in the changes they've made.
I left my beloved symphony pillow in a hotel room by accident and couldn't get it back. I had that pillow for at least 10 years still going strong. Supportive, comfy, etc. I bought this symphony thinking "oh it's the same pillow"...not so IMO. This pillow is definitely different. It's not as dense, my head sinks right down through it, offers no support like the old version. What gives? There's also a weight difference. My old pillow felt like I was carrying around a small puppy. This feels super light. Just very disappointed. Wish Tempurpedic would make the pillow with whatever foam they used previously.
First let me say, that I knew before hand that the pillow I purchased, did not come in a king sized version, only in a standard size.. That said, the pillow is great, and provides great support but, it looks ridiculous on a king sized bed, inside a king sized pillow case. Would be nice if they offered different sizes, to accommodate different sized beds.
This pillow is so comfortable. I am a belly/side sleeper (just general tosser) and my partner is a side sleeper. I have always liked firmer pillows and he has always preferred softer pillows that just sink when he puts his head on it. Well guess what - he has no more neck or back pain after sleeping, and we're BOTH having better rested nights. Do yourself a favor and GET THIS PILLOW!! I'll never go back to regular non-memory foam pillows again.
First of all, let me start with the good. The pillows were well constructed and seemed high quality as I would expect. However, they are much firmer than I would have been led to believe. Also, the contours on either side of the pillow seemed interesting (and are what made me interested in this in the first place) but ended up being very awkward to use in practice. I just wasn't sure how to position the pillow to take advantage of them. It sounds stupid, but some instructional 'pictures' of recommended positioning against the head and neck would have been appreciated. I'll be going make to my standard 'original style' Tempur-Pedic pillows even though they are getting quite old now.
Bought two of these few months ago and I still can't get used to it. I gave it a chance long enough and ended up giving up. It's not soft at all but extremely hard. No matter what sleep position I lie down, can't find better position. It cause me neck pain and even headache. Now I'm stuck with two expensive pillows and one is not even opened, still sitting in box. So disappointing