I ordered this product because I already had one that I bought years ago. I got it today and opened it only to find that while I paid more for this one, it was considerably smaller than my old pillow of the exact same model. It's about 3 inches shorter in width and 5 inches shorter in length than my old one. Very disappointed because I've sent countless people to tempurpedic over the years because of how I raved about this pillow
I'm sorry to say this pillow has only brought discomfort and pain for me. I gave it away. I sleep in various positions and it hasn't served me well in any. Currently saving for a Tempur-pedic mattress, and was hoping to get a pillow like my boyfriend's ancient original pillow, but the Symphony is nothing like it. I cannot recommend this one, sorry.
I have bought this pillow since it first came out. It used to be a heavy, firm pillow. It is now soft, lightweight foam that does not hold my head up. It sinks to about an inch thick while laying on it. I'm a side sleeper with broad shoulders. Whatever you did to change this was a mistake. It was a wonderful pillow. I've been told by Tempur Pedic that they don't offer another that is as firm as this used to be. This has literally ruined my life.
These pillows basically flatten once your head is on them, leaving no support. As someone with neck problems, I was really hopeful this pillow would've helped ease some of my neck pain especially for the price I paid, but it doesn't. Now we're stuck with 2 $100 pillows that we don't use to sleep on because they aren't comfortable.
It's impossible to fall asleep with this pillow. There is no support to the neck at all, which creates tension to my shoulders. I am a normal size back sleeper, and I couldn't imagine a pillow can fail a back sleeper that much. I've tried both sides and none of them worked. Now it's a piece of junk collecting dust in my house.
Love it! It is the only pillow I can use that does not give me bad headaches. I have been using this pillow for years. Thank you Tempurpedic for making the best products.