Customer reviews from frigidaire.com
Frigidaire - 6,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
310
4 Stars
101
3 Stars
25
2 Stars
8
1 Star
13
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Frigidaire - 6,000 BTU Window Air Conditioner with Remote - White
Customer Rating
4
on May 18, 2025
Posted by: cvonbr
[This review was collected as part of a promotion.] Works well. Temperature setting control is very useful. A little noisy but acceptable.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 19, 2025
Hello there. Thank you for sharing your experience! We're glad to hear the unit is working well for you and that you're finding the temperature setting control useful, it's great to have that kind of precision. We appreciate your note on the noise level and will be sure to pass your feedback along to our product team as we’re always looking for ways to improve.
If you have any questions or need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you have any questions or need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2025
Posted by: Dants
[This review was collected as part of a promotion.] Excellent product.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great product
on June 14, 2025
Posted by: Jim Lev 1
[This review was collected as part of a promotion.] This window air conditioner easily does what it is supposed to and more. Great features and modes. Auto mode works well so it doesn’t need to run all the time once it cools the room down. The only reason it’s not 5 stars is the volume while it’s running. A little loud for a small office when having a phone conversation.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent window unit
on June 14, 2025
Posted by: BFor568
[This review was collected as part of a promotion.] Does what I need it to do. I like the dry setting which definitely helps to remove some of the humidity during hotter months. It’s a bit louder than other brands that I have used in the past, but it’s manageable.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New installation instructions needed!
on June 17, 2025
Posted by: JohnnyJumpup
[This review was collected as part of a promotion.] The installation instructions were incomprehensible. Fortunately I was able to find a video that showed how simple it was. The unit appears to work well once installed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 18, 2025
Thank you for your feedback on the FHWC063TC1. We’re glad to hear the unit is working well now that it’s installed, but we apologize for the frustration caused by the installation instructions. We understand how important clear guidance is and appreciate you pointing this out—it helps us improve.
We’re happy you found a video that helped, and we hope the unit continues to serve you well. If you have any questions down the line, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We’re happy you found a video that helped, and we hope the unit continues to serve you well. If you have any questions down the line, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gets the job done
on June 17, 2025
Posted by: FloridaMan32608
[This review was collected as part of a promotion.] It's what I expected and gets the job done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on June 19, 2025
Posted by: Ben200
[This review was collected as part of a promotion.] Love the dry feature 3
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 19, 2025
Hi! Thanks for sharing your love for the dry feature. We’re glad it’s working well for you!
If you have any other favorite features, we’d love to hear about them. If you ever have questions or need tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you have any other favorite features, we’d love to hear about them. If you ever have questions or need tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works well but front panel was thoughtlessly and poorly designed
on June 23, 2025
Posted by: ShoreBudMike2
Front panel indicator lamps are both tiny and recessed from the front panel, making them practically impossible to see unless viewed from directly in front of the unit. If not standing almost exactly at 90° from the unit, there is little chance the lamps will be seen. Also the text labels for the lamps is also nearly microscopic. Works well, but operating it is not the easiest.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 24, 2025
Hi there. Thank you for sharing your feedback regarding the front panel indicator lamps and labeling on your unit. We sincerely apologize for any inconvenience this has caused. Our goal is to design appliances that are intuitive, user-friendly, and meet the needs of our customers.
We understand that visibility of the indicator lamps and the size of the text are important for ease of operation. Your input is valuable and has been forwarded to our product design and development team for consideration in future updates and models.
In the meantime, if you have any concerns about operating your unit or would like assistance with understanding the indicators, our customer care team is available to help. Please feel free to reach out via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand that visibility of the indicator lamps and the size of the text are important for ease of operation. Your input is valuable and has been forwarded to our product design and development team for consideration in future updates and models.
In the meantime, if you have any concerns about operating your unit or would like assistance with understanding the indicators, our customer care team is available to help. Please feel free to reach out via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com