Customer reviews from frigidaire.com
Frigidaire - 6,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
257
4 Stars
83
3 Stars
22
2 Stars
8
1 Star
12
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Frigidaire - 6,000 BTU Window Air Conditioner with Remote - White
Customer Rating
1
Do NOT Buy for a Bedroom
on July 17, 2021
Posted by: jaycee2086
If you are not deaf and do not like LOUD dripping/tapping noises this is a no go. I'm talking so loud that even when the unit is on HIGH with a pillow over your head you can STILL hear the dripping/tapping sound. This is constant the entire time the unit runs every 5-7 seconds, it will keep you awake at night!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 19, 2021
Oh no!
We are truly sorry to learn of your experience with the noise level of your air conditioner. We love to learn what is most important to our consumers has it help with future appliances. We are here to help if you have any questions or concerns. You can call us at 800-374-4432 Monday through Friday, 8:30 AM-8 PM EST.
-R'Shaye
We are truly sorry to learn of your experience with the noise level of your air conditioner. We love to learn what is most important to our consumers has it help with future appliances. We are here to help if you have any questions or concerns. You can call us at 800-374-4432 Monday through Friday, 8:30 AM-8 PM EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and quiet!
on June 3, 2021
Posted by: tati74
[This review was collected as part of a promotion.] We've had this unit for about a month now here in NYC, where it can get pretty humid, especially as summer draws near. The unit was easy to install for two people (this model is lightweight enough for one person to carry, though I helped my husband by lowering the window while he held the unit in place). This air conditioner cools down our eastern-light, 165 sq. ft. living room very quickly, but my favorite aspect is how quiet it is! It doesn't make us raise the volume on our TV, and it's more of a white noise quietly humming in the background. I haven't used the other features (Sleep, etc) but I am looking forward to using this product this summer and can highly recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
very noisy
on March 24, 2022
Posted by: sassy1952
This was a replacement air conditioner for a broken unit. The first unit was very quiet and ran smooth. The replacement is very noisy makes all kinds of noises expect it to break down anytime. A big disappointment.
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 25, 2022
Hello, sassy1952! Thank you for sharing your concerns with us. During operation, this model will produce different noises and sounds depending on what component is being used. You can locate this information on page 5. We are here should you need further assistance, feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very Reliable
on May 16, 2020
Posted by: IshH
[This review was collected as part of a promotion.] I've had this unit for a little over a year now and I'm pretty happy with it. My room is cool and comfortable in under 30 minutes. It's easy to use and doesn't look bad in the window at all.
I give it 3 stars because recently, it developed a mildew smell and I can't seem to get rid of it. The manual instructs not to take it apart. I called and the best solution they had was to use bleach. It's a temporary solution at best. It lasts about an afternoon but comes back the next day. Nothing shows at all how to clean it and it's embarrassing to have anyone over when my room smells like I don't do laundry. If 5 stars if I can find a solution though.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 22, 2020
Hi, IshH.
Thanks for your review!
We’re happy to hear how much you’re enjoying the cooling power of your air conditioner.
I understand you’re having a bit of trouble tackling the mildew smell from your unit.
Air conditioners remove moisture from the air. The water collects in the base of the unit. It is possible for some water to sit stagnant in the base of the air conditioner for extended periods, especially during very humid weather.
I recommend revisiting your model’s installation instructions to ensure your unit is properly draining any excessive water.
Also, if you feel bleach is a bit harsh. Combine 1/2 cup white vinegar with 2 cups hot water in a large bowl or spray bottle. Spray, or apply the mixture with a sponge, onto the vents.
Scrub the affected areas thoroughly with an old toothbrush or scrub brush, and then rinse clean with warm water.
Should the above suggestion prove ineffective, I recommend contacting a professional cleaning company for further assistance.
Feel free to reconnect with any additional questions. You can chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Thanks for your review!
We’re happy to hear how much you’re enjoying the cooling power of your air conditioner.
I understand you’re having a bit of trouble tackling the mildew smell from your unit.
Air conditioners remove moisture from the air. The water collects in the base of the unit. It is possible for some water to sit stagnant in the base of the air conditioner for extended periods, especially during very humid weather.
I recommend revisiting your model’s installation instructions to ensure your unit is properly draining any excessive water.
Also, if you feel bleach is a bit harsh. Combine 1/2 cup white vinegar with 2 cups hot water in a large bowl or spray bottle. Spray, or apply the mixture with a sponge, onto the vents.
Scrub the affected areas thoroughly with an old toothbrush or scrub brush, and then rinse clean with warm water.
Should the above suggestion prove ineffective, I recommend contacting a professional cleaning company for further assistance.
Feel free to reconnect with any additional questions. You can chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great appliance
on May 11, 2021
Posted by: sams21
[This review was collected as part of a promotion.] Works great at cooling the room and maintaining a good temperature. I wish the remote had more night time friendly features like, showing me the settings the ac is set on and an led lit screen. I also don't like that It automatically goes on eco whenever I turn it on because, although I love the environment and would love this feature, but it turns off the ac and the hum of the ac helps me sleep so when it turns off it disrupts me. I thought it would function like how the auto function works, which is why my ac is always on auto and I turn it off completely when I don't need the ac running. But other than that, It works well and is easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the remote
on May 31, 2021
Posted by: Wendy4044
[This review was collected as part of a promotion.] This is my second Frigidaire window air conditioner. My first was still working after about 10 years, but I decided to get a new one before the hot weather started. My neighbors actually took my old one and are using it. I never had a single issue with my first one which is why I decided to buy another one - very dependable!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire FFRE063WAE 6000 BTU Review
on June 4, 2021
Posted by: WJ Mann
[This review was collected as part of a promotion.] One of the Accordion Side Panels was cracked and damaged, which indicates that you need better packaging. Once I viewed a YouTube Video on Installation, it was pretty straight forward. My only other criticism on this AC Unit is that it is fairly loud. I've had 3 other units from other manufacturers over some 30 years and this one is definitely the loudest.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy
on June 28, 2021
Posted by: TW57
Just bought the unit and after about 30 mins the water hitting the condenser is loud and annoying. Any way to stop this? The rest of the unit works find cools down the room with no issues. I have other Frigidaire units that are not like this. Any help would be great.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, July 1, 2021
Hi, TW57!
Thanks for reaching out with your concerns. We're sorry to hear that the noise from your AC has become bothersome. It is normal for there to be some noise during the cooling process, and in a humid environment there will be some excess condensate evaporating off the condenser. If you have any further concerns or if you begin to notice any functional issues with the AC, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for reaching out with your concerns. We're sorry to hear that the noise from your AC has become bothersome. It is normal for there to be some noise during the cooling process, and in a humid environment there will be some excess condensate evaporating off the condenser. If you have any further concerns or if you begin to notice any functional issues with the AC, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com