Customer reviews from frigidaire.com
Frigidaire - 6,000 BTU Window Air Conditioner with Remote - White
Average customer rating
4.5
(453 Reviews)
Rating breakdown 453 reviews
5 Stars
307
4 Stars
101
3 Stars
25
2 Stars
8
1 Star
12
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Frigidaire - 6,000 BTU Window Air Conditioner with Remote - White
Customer Rating
2
Disappointed
on August 6, 2022
Posted by: 5pets4us
[This review was collected as part of a promotion.] After spending hours researching the many types of AC units and their reviews I chose this as my first AC purchase for the bedroom (18' x 13' = 234 sf. It is advertised for rooms up to 250 sf). No matter the temperature or mode setting, or how long it is running, it turns off when the room temp is 73 degrees. One of the main reasons I picked this unit was for the lower noise rating. Being my first AC unit I have nothing to compare it to except your usual hotel AC. It isn't much quieter. The unit is actually quietest with the fan on high which I find to be odd. Overall, it does cool the room which would be 80 degrees without it. But considering it is advertised to maintain a temperature as low as 62 it is disappointing that the lowest room temperature obtained is 73 degrees.
Response from frigidaire.comBy Christy, Online Outreach Specialist, August 9, 2022
Please know we make every effort to ensure our consumers have the best experience with their purchase, and your feedback does not go unnoticed for continuous improvement.
Below are a couple of tips for the cooling issue.
• Please check the temperature sensing element to see if it is touching the cold coil, located behind air filter. Straighten away from coil.
• Reset to a lower temperature.
• The compressor can shut-off by changing modes. Wait approximately 3 minutes and listen for compressor to restart when set in the COOL mode.
Regarding the noise, air movement of course makes sounds. This is normal. If too loud, set to a lower FAN setting.
If there is window vibration, there could be poor installation. Refer to installation instructions in your Use and Care Guide or check with the installer. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. ~ Christy
Below are a couple of tips for the cooling issue.
• Please check the temperature sensing element to see if it is touching the cold coil, located behind air filter. Straighten away from coil.
• Reset to a lower temperature.
• The compressor can shut-off by changing modes. Wait approximately 3 minutes and listen for compressor to restart when set in the COOL mode.
Regarding the noise, air movement of course makes sounds. This is normal. If too loud, set to a lower FAN setting.
If there is window vibration, there could be poor installation. Refer to installation instructions in your Use and Care Guide or check with the installer. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
Consistent, quiet
on August 30, 2022
Posted by: LIDawn
[This review was collected as part of a promotion.] We were advised to go with this smaller ac by salesman (bedroom was between 2 size btu acs. It keeps the room cool, although it runs most of the time, as it’s a little undersized for the room. It’s much quieter than our old ac, and doesn’t freeze up or spit water. The noise it makes is more like a white noise machine, which drowns out loud neighbors, so we sleep better. All in all, happy with this ac.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool, cool and more cool
on September 15, 2022
Posted by: Hot Lady
[This review was collected as part of a promotion.] I have lived in my home for 51 years with no AC. This summer was really uncomfortable. I purchased a window air conditioner for my kitchen. I am very pleased with the performance.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ehh..
on September 21, 2022
Posted by: IndyMom317
[This review was collected as part of a promotion.] This air conditioner is the right size per square footage, per the guidelines, but it really struggles to cool the room, even with the door closed. Considering a return.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 22, 2022
Hi, IndyMom317!
Thanks for your feedback! We're sorry to hear this AC isn't cooling your room as efficiently as intended. If your room is poorly insulated or has multiple appliances like product heat (like a kitchen or office with multiple computers), you may need a larger model to compensate. Try adjusting the temperature, settings, fan speed, or air directional louvers for better results! Please ensure there is nothing in front of the AC like curtains or furniture that may be blocking airflow, and check that the filter does not need to be cleaned. If this issue continues and you would like additional assistance, feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for your feedback! We're sorry to hear this AC isn't cooling your room as efficiently as intended. If your room is poorly insulated or has multiple appliances like product heat (like a kitchen or office with multiple computers), you may need a larger model to compensate. Try adjusting the temperature, settings, fan speed, or air directional louvers for better results! Please ensure there is nothing in front of the AC like curtains or furniture that may be blocking airflow, and check that the filter does not need to be cleaned. If this issue continues and you would like additional assistance, feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
My Frigidaire window AC
on October 9, 2022
Posted by: Jinez0913
[This review was collected as part of a promotion.] Wish it was colder, blew harder,and I can change direction of where air blows
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 10, 2022
Hi, Jinez0913!
Thanks for your feedback! This model does have swing louvers to allow you to adjust the direction of the airflow. To do so, simply angle the vents in the desired direction using the tabs in the center. Further instructions are available on page 12 of your Owner's Manual! I hope this information helps improve your experience with this AC.
Best,
Ashton
Thanks for your feedback! This model does have swing louvers to allow you to adjust the direction of the airflow. To do so, simply angle the vents in the desired direction using the tabs in the center. Further instructions are available on page 12 of your Owner's Manual! I hope this information helps improve your experience with this AC.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
LJK
on May 17, 2023
Posted by: oneofaKyne
I wish I never switched from my usual 5K BTU to 6K BTU as it has this extremely annoying high pitched whistling noise if I don't keep it on AUTO MODE, AUTO FAN SPEED, AND ECO, GRRRRRRRRRRRRRR!!!
Response from frigidaire.comBy Christian , Online Outreach Specialist, May 18, 2023
Hi Linda!
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Window AC
on June 4, 2023
Posted by: Rhondypoo
[This review was collected as part of a promotion.] It works great so far
Written by a customer while visiting frigidaire.com
Customer Rating
5
A really "cool" air conditioner
on June 23, 2023
Posted by: Thee Cool Breeze
[This review was collected as part of a promotion.] This is a really cool air conditioner, perfect fit for my cabin by the lake. I mounted it in the loft so I love the remote feature, which also has a LCD thermostat display. This unit also does the job.
Written by a customer while visiting frigidaire.com