Customer reviews from samsonite.com
Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Triple Black
Average customer rating
3.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
42
4 Stars
9
3 Stars
11
2 Stars
7
1 Star
14
71%of customers recommend this product.
(
53 out of
75)
Customer Reviews for Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Triple Black
Customer Rating
2
Barely any packable space and isn't tough
on August 12, 2022
Posted by: Lise78
from Austin, TX
When people say there is barely any space... they are not exaggerating by any means. I believed it may be a little smaller, but nope. There is barely any packable space compared to another hard shell luggage I have that is almost identical in measurements.
The laptop space can only fit my very tiny MacBook, making this useless for work trips and it cannot fit both a laptop and tablet at the same time, if the bag is packed with clothes.
I also opened this luggage on the ground to take something out and it scratched the easy access portion insanely. Seriously, just opening it. Not dragged around on the ground, checked, nothing like that.
ONLY plus sides are the locking feature, airtag piece, the wheels, and the color.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
To large to carry on
on February 6, 2025
Posted by: Tom
Gender:Male
They won't let you carry it on, the height is 23 inches and airlines only allow 22...
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 10, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Michele Thomas
Verified Purchase:Yes
No directions were included with this case. I have e-mailed customer service several times to obtain instructions for how to set the lock, but I cannot find any information.
Response from samsonite.comBy Katie, eCommerce, June 29, 2022
Hello, thank you for letting us know! Please see this page for how you can set your lock: https://shop.samsonite.com/help-center.html?a=How-do-I-set-my-lock---id--HvtlmYcKTrqY_2lK0WH3cw
Written by a customer while visiting samsonite.com
Customer Rating
5
Well Designed Features
on March 16, 2022
Posted by: marymeow62
from Andover, MA
[This review was collected as part of a promotion.] I love the midnight blue color, it's subtle but different enough to stand out from all of the black bags out there. It's easy and fun to maneuver. The locking mechanism is clever and sleek and might actually hold up under rough conditions. Almost the entire front panel opens to access the laptop compartment which has a lot of small pockets for keeping organized. I can wait to take this on a trip!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Great luggage if you don't want to paca things 😂
on February 28, 2023
Posted by: Joe D.
from Illinois
Verified Purchase:Yes
Terrible for people who want to pack things. ZERO space to put anything.
Written by a customer while visiting samsonite.com
Customer Rating
5
Amazing!
on March 13, 2022
Posted by: KarenP
from Boston MA
[This review was collected as part of a promotion.] This is the best piece of luggage I have owned! For the small size it holds an incredible amount of clothes, etc. there are lots of convenient compartments that allow for good packing organization. It’s smooth and sleek on the ground, and fits very well in the overhead compartment. I will highly recommend this!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sally sue
from Central Texas
Verified Purchase:Yes
great suitcase. I loved the green color. Remember that the height DOES include the wheels, I thought it was just the suitcase, so I ordered the wrong one. But it's well made and well designed...just too small. But it' great for a carryon.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great but needs inprovment
on August 13, 2022
Posted by: Traveler 805
from California
I love the concept for this size. But wish they added a outer USB connector and the ability for a expansion zipper like the next size up. If they added this 2 things to this size it would be absolutely great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com