Customer reviews from samsonite.com
Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Triple Black
Average customer rating
3.8
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
56
4 Stars
11
3 Stars
12
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
62 out of
89)
Customer Reviews for Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Triple Black
Customer Rating
2
Barely big enough for a 2 day trip
on June 11, 2025
Posted by: nik19
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] This is really only good for a 2 day trip as the laptop compartment takes up one whole half of the bag. While it does come with a bag for electronics as well, I can barely close the front compartment when I try and put a phone/kindle charger in with my kindle. Or even my laptop, whose charger does not fit in that compartment. While they promote being able to "Pack to the max" That's not true at all. The cheap one I got somewhere else, I can fit way more clothes and have space for my laptop to be protected. I like the idea for a laptop compartment, I just don't think it was executed well.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 13, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
1
Think twice!
on June 2, 2025
Posted by: Bfel04
from Wisconsin
Gender:Female
Think twice about getting this piece. I purchased mine a few weeks ago and put it to first time use this past weekend. The front pocket doesn’t close well if you have anything but a thin device in it. They give you a quick charger/accessory bag to put in there for easy access but if you put even a small iOS charger in there it’s too bulky to close the pocket. The main compartment space is also compromised because of the front compartment. For the weekend trip I was able to make it work. Unfortunately I had to valet gate check on the small commuter flight and when I got the bag the zipper was partially opened, the teeth don’t seem to have enough grab to keep it zipped during the twist and turns of going through light baggage handling.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 6, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great bag.
on May 11, 2025
Posted by: realtmilly
Gender:Male
[This review was collected as part of a promotion.] all of the 1 stars are crazy... this bag is sweet. Tons of cool compartments, easy to carry around the airport, compact. I was able to pack for a 5 day nashville trip with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Front Storage
on April 28, 2025
Posted by: djnew
from Dallas
[This review was collected as part of a promotion.] Bought this last month and we've gotten so many compliments on the color. We love the compartment in the front which gives us easy access to important documents which is secured with the lock!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Bag is too small. Quick entry pocket is useless
on April 13, 2025
Posted by: JayJay
I do not recommend this bag. I bought this bag because I liked the quick entry pocket. This feature takes away so much interior room I had trouble packing shoes. The interior is not deep enough for shoes. If you fill the interior you can’t use the quick entry pocket. The bag is not meant to be used for more than one or two nights. Don’t even think about packing a sweatshirt or something bulky. I found the bag useless for me.
Response from samsonite.comBy Samsonite US Care Team, April 14, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: geovano
from Miami
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] amazing product, beautiful bag, my computer fits very well and the bag expands a lot
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: GK
from New Castle
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality is great but it goes bigger than standard carry-on size requirements. It was my mistake not to check the size.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
To large to carry on
on February 6, 2025
Posted by: Tom
Gender:Male
They won't let you carry it on, the height is 23 inches and airlines only allow 22...
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 10, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com