Customer reviews from samsonite.com
Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Triple Black
Average customer rating
3.7
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
40
4 Stars
7
3 Stars
11
2 Stars
6
1 Star
13
70%of customers recommend this product.
(
49 out of
70)
Customer Reviews for Samsonite - Elevation Plus 23" Expandable Carry-On Spinner Suitcase - Triple Black
Customer Rating
1
Laptop compartment takes up too much space
on December 1, 2024
Posted by: Big traveler 87
from New York, NY
The laptop compartment consists of a hard rectangle frame that takes up the entire side of the bag that’s it’s on. The most you can fit on that side is a shirt rolled up and shoved into the side of the frame of the rectangle. It severely diminishes anything you can store on that side. The pictures conveniently leave that part out by not showing that compartment from the inside of the bag.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 4, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
2
Priced too high for the quality and total cubic sp
on September 22, 2022
Posted by: ANYC
from New York
Verified Purchase:Yes
Putter hardshell scratches very very easily. I took it on one flight and after taking it out of over head compartment it was scratchers all over .
Space on the side with laptop pocket is super small because half of it is taken up by the pocket.
I would love to return mine.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Lolly
from St. Louis
Verified Purchase:Yes
Great carry on. Love the computer pocket but it does take away some of the interior space.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JodyRW
from Tulsa, OK
Verified Purchase:Yes
Front "pocket" is handy for ease of access to laptop, passport, etc. Sturdy and size compliant for international flights.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MGrimes
Verified Purchase:Yes
This is the most thoughtful design and beautiful color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Xyxy
from Chicago,IL
Verified Purchase:Yes
Material is not sturdy. I had the gate check my on the first use and it already has cracks. The out material is somehow soft and easy to chow scratches and cracks.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Zipper broke before 1st trip, front pocket a joke!
on June 24, 2024
Posted by: KatyKat856
from Portland, OR
I bought my first "nice" suitcase from Samsonite about a month ago. Packing for my first trip tonight and the main zipper pull broke off! I'm not sure how I will get this remedied before my trip! And that front laptop pocket thing, well I am very disappointed in that. Not only does it eat into the space I have inside the suitcase, but it won't even hold a book or my kindle, so what exactly it holds I do not know (world's thinnest laptop, maybe). I put a few kleenex in there, which I need now that my zipper broke! Frustrating experience for my first Samsonite product. Do not recommend this model!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 26, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
So cute
on February 10, 2022
Posted by: Callie
from Thompson ct
[This review was collected as part of a promotion.] I absolutely love this luggage carry on!! The color is amazing. The wheels move so easy without a problem. It has so many different places you can put stuff. It also has a spot for you laptop. Also has a Handel on the side to. I like the fact it has a lock on it to. I would definitely recommend this product to family and fiends.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com