Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
278
4 Stars
36
3 Stars
12
2 Stars
22
1 Star
37
74%of customers recommend this product.
(
178 out of
242)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - White/Grey
Posted by: Zoolander
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight and great spinners. Zippers feel well made and sturdy anf I love the attention to detail with the added green accents. It's a great piece and I hope to travel to some great places with it.
The large is quite large. I probably could have gotten away with the medium but my bag wasn't overweight and it was packed pretty full.
The large is quite large. I probably could have gotten away with the medium but my bag wasn't overweight and it was packed pretty full.
Written by a customer while visiting samsonite.com
Posted by: Jessica B
from Atlanta, GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this checked bag! The hard shell makes me feel comfortable packing valuables without worrying they could become damaged. The wheels work well and helps smoothly transport the bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tracy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great piece of luggage to match our existing set. Sturdy and spacious piece of luggage with excellent wheels for easy maneuverability.
Written by a customer while visiting samsonite.com
Posted by: Eddie B
from Arkansas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model has been a tank! I travel every week. I had this model before and it held up for almost 4 years! Got this one just to change the look as everyone has a black one. I know it’s not going to keep looking like this for long, but it’s fine. Would highly recommend to anyone that is a road warrior like me. Well worth it!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Taxi
from TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great looking (but do be aware that the white will not stay white courtesy of airline baggage handling).
Good value too, wheels are smooth, zipper strong, inside is big. Were very happy with it.
Good value too, wheels are smooth, zipper strong, inside is big. Were very happy with it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dwight P
from Youngstown, Oh
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Freeform is truly the best luggage I’ve owned!! It’s very light weight and my wife and I have received so many compliments on the color. The color also makes it very easy to ID in baggage claim.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
A great luggage for traveling with some overweight
on September 1, 2025
Posted by: Tony
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great luggage, not only due the size, the quality of the materials are the best. I didn’t have any problem with it packing clothes and even some action figures.
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed
on September 8, 2025
Posted by: FAM
Gender:Female
After one trip through baggage claim, Multiple dings, scratches all corners and sides. Doubt it will hold up long compared to other manufacturers. Understand checked baggage gets knocked around a lot, didn’t expect this
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 10, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com