Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
278
4 Stars
36
3 Stars
12
2 Stars
22
1 Star
37
74%of customers recommend this product.
(
178 out of
242)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White/Grey
Posted by: HAMO
from LA
Verified Purchase:Yes
Took one trip with it and it's already damaged all over.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anne603
from NH
Verified Purchase:Yes
The amethyst color and the size of the large Freeform spinner are perfect for a young friend of ours who is leaving for medical school! The color was just what she wanted and the size of the suitcase is great - particularly with the expandable zipper! Our friend will need to pack sheets, pillows, blankets, and clothes so the extra space is imperative. Also, the placement of the wheels provides for more stability with a heavy load. This suitcase is wonderful!
Written by a customer while visiting samsonite.com
Posted by: SJR79
from Nashville
Verified Purchase:Yes
This suitcase was very beautiful, and I wished I could’ve kept it, but there was a problem with the lock. I could never even open the suitcase to see the inside. But I had seen the inside in a store. I ended up buying another Samsonite suitcase and returned this one but if the lock had been OK, I would’ve kept this one as it was exactly what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Product, but Exceeds Airlines' Maximum Size
on December 16, 2024
Posted by: LuluBelle
from New Jersey
I like it and ordered it because I love the color. Unfortunately I will have to return it because I just found out (thankfully before my travel) that the overall measurement exceeds my carrier's maximum size specification for checked-in luggage). Most major airlines have a 62 in maximum limit, so this is not useful to me. I wish the product page would include this information.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: daniel kim
from de
Verified Purchase:Yes
the color sage green is way different from photo in website. I was expecting dark green color but it looks like dead frog color.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Misleading dimensions
on December 22, 2021
Posted by: clap
from Atlanta, GA
This piece of luggage is smaller than advertised. The website lists the overall dimensions as
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
31.1" x 20.95" x 13.8". I interpreted this to be the overall dimensions of the suitcase, but instead these are the overall dimensions of the box it came in, not the suitcase itself.
I purchased this piece based on these dimensions, as they are very close to the dimensions of the luggage I am replacing. However the actual overall dimensions are 29" x 20" x 13", and there is a noticeable decrease in the capacity of the luggage versus my old piece. I'll be returning it for this reason.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Don't get Sage Green
on January 30, 2021
Posted by: Julia
from Dallas, TX
On the website it appears intense green, but what you actually get is a completely different color! Looks like it's not a mislabel issue - other people have had the same problem
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Felipe Novoa
Verified Purchase:Yes
Really beautifull, High quality but it´s too small.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com