Customer reviews from samsonite.com
Samsonite - Freeform 31" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
278
4 Stars
36
3 Stars
12
2 Stars
22
1 Star
37
74%of customers recommend this product.
(
178 out of
242)
Customer Reviews for Samsonite - Freeform 31" Expandable Spinner Suitcase - White/Grey
Posted by: Bouhanni
from Gaithersburg MD
Verified Purchase:Yes
lovely suitcase, I bought 2 before, but the color of this one is love
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Chris Dunkin
from Houston, TX
Verified Purchase:Yes
Great so far, the wheels are very smooth and easy to push or pool, which is what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Catie
Verified Purchase:Yes
This luggage is beautiful, and durable! I did a lot of research before purchasing our luggage set and am very pleased with my choice!
Written by a customer while visiting samsonite.com
Posted by: G R B
from United Kingdom
Verified Purchase:Yes
Got both the large Spinner & Carry on as a set. Both 1st Class
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Justin T.
from Tampa, Florida
Verified Purchase:Yes
Spacious… I had almost packed everything in and was thinking I could use a little more room, and then I realized I had another half of the suitcase! It’s super stylish. And I love the built in lock system.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: gl1t3r
from Los Angeles, CA
Verified Purchase:Yes
Lightweight and easy to maneuver even when full!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
on September 30, 2024
Posted by: Muskieman
Durable. light weight. Lots of room. overall a good item.
I wish it had a closable interior flap on BOTH sides so that if the suitcase pops open smaller items will not fall out. The elastic straps are good for bigger items of clothing, but not small items.
Written by a customer while visiting samsonite.com
Customer Rating
2
Disappointing!
on April 17, 2025
Posted by: False advertising
Gender:Male
Just bought 2 Freeform Large Spinners that are advertised with "Overall Dimensions: 31.1 in. x 20.9 in. x 13.8 in." All of these 3 dimensions do not much actual measurements regardless of how you extend the retractable handles. Actual dimensions as measured in the attached photos are: 29-7/8" x 20" x 12". Very disappointed. I needed the 31" height to fit a 28-inch exercise roller that I must have during my travels.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 22, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com