Terrible product; feels poorly made and doesn't hold up after ONE TRIP. Stay away from this.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, March 2, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great but needs inprovment
on August 13, 2022
Posted by: Traveler 805
from California
I love the concept for this size. But wish they added a outer USB connector and the ability for a expansion zipper like the next size up. If they added this 2 things to this size it would be absolutely great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Written by a customer while visiting samsonite.com
Customer Rating
5
Great little suitcase!
on March 1, 2022
Posted by: mbk61
from Pittsburgh, PA
[This review was collected as part of a promotion.] This Samsonite suitcase is durable, secure and so easy to move with. The hard shell construction is strong and tough. It has stood up to a lot of moving around. The security code feature makes me feel like my belongings are safe when the suitcase is out of my sight. The spinner wheels make moving around so easy and smooth! Can’t wait to take my next trip!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
The door where laptop goes doesn’t fit charger too and seems a little gapping with just laptop in pocket but still manageable. Absolutely love color & bag otherwise. Adding an internal battery to use to charge phone would be absolutely perfect.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com