Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
207
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
22
77%of customers recommend this product.
(
148 out of
191)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Johanna Y
from Online Samsonite
Verified Purchase:Yes
I enjoyed the shape, color, tire smooth spins, inside and function.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KLKT
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Complete set! My husband and I bought all three sizes. They are versatile. We love that the stand out! They roll with ease. The best part they have a warranty that covers parts like the wheels should they break. They are also super durable!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Reviewer123
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a well built carry on and I like the color scheme.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Exactly what I hoped for
on September 18, 2024
Posted by: Traveller2024
from New York
[This review was collected as part of a promotion.] This luggage is the exact size, weight, and shape that I needed. I was replacing a previous samsonite luggage that is has for many years, hoping this one lasts as long!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MarthaAnn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Havn't used suitcase yet, but it sure looks beautiful.
Response from samsonite.comBy Samsonite US Care Team, September 20, 2024
Thank you for taking the time to leave your review. We are happy to hear you liked the product! The low star rating does not match the information given, so we will connect with you in case there's anything else we should know about your experience.
Written by a customer while visiting samsonite.com
Customer Rating
3
Great features, but gets scratched like crazy
on September 1, 2024
Posted by: AlexGi
from Greece
We bought this luggage during our trip in Las Vegas. Overall, the quality is great and it has many cool features for a traveler. However, one unexpected drawback is that the outside gets scratched extremely easily. We bought the purple one and had one flight where we checked it. After a single use, the luggage seems like we have used it for 10 years. It is full of scratches with minimal use. We love Samsonite, however, we believe that more care should be given on details like that.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, September 2, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from south korea, seoul
Verified Purchase:Yes
beaufitul color!!!! I really like the combination of colors.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lurapp
from San Jose, CA
Verified Purchase:Yes
Lightweight, durable and roomy for long trips. I couldn't be happier with this luggage, I have it in two sizes and use this one for longer trips when I check my luggage or want plenty of room to bring home purchases. Easy to wheel through crowded airports and really great looking too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com