Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
210
4 Stars
30
3 Stars
19
2 Stars
12
1 Star
22
77%of customers recommend this product.
(
151 out of
195)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Bryan
from Jacksonville, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This luggage is beautiful, spacious and everything I was hoping for in a medium sized luggage. This strikes the perfect place where the price for what it's offering feels like a fantastic value. Best piece of luggage I own!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AV
from Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A well-made, stylish, light weight, and affordable piece.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Do not buy
on August 18, 2025
Posted by: LK
Wheel broke off and Samsonite does not offer replacement wheels. Waste of money!
Response from samsonite.comBy Samsonite US Care Team, August 20, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: S. Bush
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so nice and looks great too! It is built to last!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Catherine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks beautiful. Very lightweight. Haven’t traveled with it yet.
Written by a customer while visiting samsonite.com
Customer Rating
1
Busted
on June 12, 2025
Posted by: dsapponted
from CA - California
Gender:Male
[This review was collected as part of a promotion.] Bought two 3 months ago. One got busted already. Very sad and unsure if I can trust the remaining one.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 16, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
4
Solid Luggage
on June 7, 2025
Posted by: Frank
from Atlanta
[This review was collected as part of a promotion.] Have only had this a short time but it’s proving to be a great asset for travel. Solid luggage - rolls great and for checked baggage, it’s holding up well. Built in locks are a nice addition.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jennifer
from Kansas City, Missouri
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This new luggage has been great so far. Love it and such a great choice.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com