Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
204
4 Stars
30
3 Stars
18
2 Stars
11
1 Star
21
77%of customers recommend this product.
(
144 out of
186)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Heidi
from Fort Wayne, IN
Verified Purchase:Yes
This suitcase as is stylish, roomy, and lightweight. I was afraid it would be heavy and clunky but it's not at all! It's very light and glides easily on the ground. It got scratched on the first use thanks to rough baggage handlers, but it held up and still looks stylish. I would recommend this bag to anyone - but would probably avoid the white color bc the scratches will accumulate quickly if you travel frequently.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
I had the 21 inch and needed the 24 for longer trips
on January 23, 2019
Posted by: Rob
from Landisville PA
Verified Purchase:Yes
Good for longer trips #sweepstakes
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Survivor - Conference Edition
from Jackson, MS
Verified Purchase:Yes
I bought this spinner to be my primary luggage for short (2-7 day) business trips. It has only seen one round trip so far. Of course, the perfect shell is scuffed now that baggage handlers have had a go at it, but the Samsonite quality seems to be there. I love the roomy interior. Having only recently switched from canvas-sided luggage, I particularly enjoy the two equally-sized interior halves with the zippered divider between.
Pros: Easy To Carry, Easy To Identify, Good Capacity, Lightweight, Stylish
Cons: No External Compartments
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Poor Craftsmanship = Damaged On First Use
on December 20, 2025
Posted by: Dion
Gender:Male
I purchased this bag on December 7, 2025 for a flight on December 12, 2025 from Michigan to California. When I retrieved my luggage from baggage claim I was unable to extend the handle. After one use the bag is of no use to me as a result of cheap materials. Do yourself a favor and avoid this purchase at all costs as it is a complete waste of money.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 22, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
5
This is an exceĺlent quality product! Would buy it again!!!
on June 30, 2017
Posted by: The spoiled traveller
from Henderson, NV.juan.soli
Verified Purchase:Yes
I use this luggage to carry my clothes, work instruments, supermarket products, books and documents.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ray
from Chicago, IL
Verified Purchase:Yes
I love this luggage. Definitely will buy again from Samsonite
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
I went with the plum color, which looks stylish but didn't hide scuff marks very well. The scuffing was evident immediately, but the luggage helped protect and safely deliver six bottles of wine. I noticed that the handle felt a bit weak once the weight was added on (up to 47 lbs), but I manged well enough.
Pros: 8 Wheels, Easy To Identify, Good Capacity, Stylish
Cons: Scuffs easily, Weak Handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MGG
from Lima, Perú
Verified Purchase:Yes
Fabulous size for short trips or trips to Europe
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com