Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.3
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
207
4 Stars
30
3 Stars
19
2 Stars
11
1 Star
22
77%of customers recommend this product.
(
148 out of
191)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White/Grey
Posted by: Catherine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks beautiful. Very lightweight. Haven’t traveled with it yet.
Written by a customer while visiting samsonite.com
Customer Rating
1
Busted
on June 12, 2025
Posted by: dsapponted
from CA - California
Gender:Male
[This review was collected as part of a promotion.] Bought two 3 months ago. One got busted already. Very sad and unsure if I can trust the remaining one.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 16, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
4
Solid Luggage
on June 7, 2025
Posted by: Frank
from Atlanta
[This review was collected as part of a promotion.] Have only had this a short time but it’s proving to be a great asset for travel. Solid luggage - rolls great and for checked baggage, it’s holding up well. Built in locks are a nice addition.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jennifer
from Kansas City, Missouri
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This new luggage has been great so far. Love it and such a great choice.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Pat
from East Bay, California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Elegant yet robust. Easy to manage. Large enough to pack everything for a six week trip, but small enough to put in the trunk of a rental car. (Note most cars in Europe are smaller than in the US). Love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Business Traveler
from Portland, OR
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this suitcase! As an over 6ft tall person with large feet, the extra depth on each side of this bag is really helpful compared to other "medium" sized bags from competitors. The sturdiness of the shell + handle + wheels also makes rolling around the airport and hotels noticeably smoother. The fun colors make it easy to see at baggage claim. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: FayeH
Verified Purchase:Yes
[This review was collected as part of a promotion.] it have a solid material and flexible control, making it easy to use - even my kids can handle it with ease.
Written by a customer while visiting samsonite.com
Posted by: R C B
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am quite pleased with this bag! It is easy to pack, easy to roll, easy to lift. Well done, Samsonite.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com