Customer reviews from https://www.asus.com
ASUS - Zenbook DUO Dual 14” FHD+ OLED Touch Laptop - Intel Core Ultra 7 with 16GB Memory - Intel Arc Graphics - 1TB SSD - Inkwell Gray
Average customer rating
4.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
20
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - Zenbook DUO Dual 14” FHD+ OLED Touch Laptop - Intel Core Ultra 7 with 16GB Memory - Intel Arc Graphics - 1TB SSD - Inkwell Gray
Posted by: buschd001
Frequency of use:Daily
Verified Purchase:Yes
this laptop has been great once I got a working one please be careful of the bottom screen not working out of the box. and all the bloat ware but awesome computer and I reamended people to buy it all the time
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Rather be one of "US" than one of "THEM". #asUS
on March 13, 2025
Posted by: Damond "TheDiff" Stewart
Frequency of use:Daily
Verified Purchase:Yes
I ABSOLUTELY LOVE THIS LAPTOP! Nothing like transforming in a meeting while everyone else around you has bitten the apple! Can't see myself with another design so I hope Asus will keep this laptop design around for years to come.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Love almost everything about it, the form fact, the design, the build quality. Everything is wonderful except for the CPU. The new Intel chip has underwhelming performance and at times is slower then the 6 year old laptop I switched from. I wish it had an option for an AMD chip but everything else is beyond what I was hoping for.
Written by a customer while visiting https://www.asus.com
Posted by: Ylozano
Verified Purchase:Yes
Battery won’t charge, shows 100% but dies if unplugged.
Response from https://www.asus.comBy CLM, October 17, 2024
Dear Ylozano,
We regret to learn that you are experiencing battery draining issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2409026489-0005).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
We regret to learn that you are experiencing battery draining issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2409026489-0005).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Written by a customer while visiting https://www.asus.com
Posted by: gado
Frequency of use:Daily
Verified Purchase:Yes
my daughter love it for school. huge screen. lies completely flat for easy on screen writing. super fast
Written by a customer while visiting https://www.asus.com
Posted by: Benzman
Frequency of use:Daily
Verified Purchase:Yes
Wonderful device! The screens are bright and its responds quickly!
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Mellow Brown
Verified Purchase:Yes
I can't go back to single screen laptops after this.
Written by a customer while visiting https://www.asus.com
Posted by: Stephanie T
Verified Purchase:Yes
This laptop has been a total game changer for me! I love this computer! It's fast and so practical with the dual screens! I can't say enough good things! I have recommended this unit to so many people!
Written by a customer while visiting https://www.asus.com