Customer reviews from https://www.asus.com
ASUS - Zenbook DUO Dual 14 FHD+ OLED Touch Laptop - Intel Core Ultra 7 with 16GB Memory - Intel Arc Graphics - 1TB SSD - Inkwell Gray
Average customer rating
4.5 out of 5
4.5
(33 Reviews)
Open Ratings Snapshot
Rating breakdown 33 reviews
5 Stars
22
4 Stars
9
3 Stars
0
2 Stars
0
1 Star
2
100%of customers recommend this product. 
(
1 out of 1
)
Best Buy Privacy Policy
Customer Reviews for ASUS - Zenbook DUO Dual 14 FHD+ OLED Touch Laptop - Intel Core Ultra 7 with 16GB Memory - Intel Arc Graphics - 1TB SSD - Inkwell Gray
Customer Rating
4 out of 5
4
Great concept. Needs support and knowledge base.
on March 28, 2024
Posted by: KimH365
Frequency of use:Daily
Verified Purchase:Yes
Loved it until the second screen stopped being detected. Need to manually search for second screen.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
What an amazing machine!
on March 18, 2025
Posted by: Rick B
Frequency of use:Daily
Verified Purchase:Yes
I am moving from the Zenbook duo half screen to the 2024 model. I had one problem with the Bluetooth I returned it and replaced it with another. If you are a programmer, digital artist, photographer, or student. You need one of these laptops. Try one you will be hooked.
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Almost perfect, my favorite at the moment
on March 27, 2025
Posted by: Pixelwiz
Verified Purchase:Yes
Well, I mostly love it. There aren't many choices if you want a dual-screen laptop yet, and I think this one is the best of the ones that are available. It's great for traveling, presenters and definitely will improve your productivity. But it's not perfect. A couple of times it crashed on me when removing the keyboard, almost like there was some sort of a electrical short, odd. The keyboard, when detached, doesn't have any feet or anything to prop it up a little, I'm used to having a little tilt on the keyboard, but that can be easily solved by putting almost anything under the top of it to tilt it. The window organization features are pretty cool, but the one I was looking forward to the most, the ability to span or expand a window like a brower across both windows, is not working. I had to make my own AutoHotKey script to make it work, it really should work out of the box. I do love that the screens are touchscreen. If using it on your lap with both screens, the foot that comes out of the bottom, kinda hurts my thighs, easily solved by putting something under it, but I wish it wasn't so shart and had something on it to soften it a little, maybe rounded it a little. Oh, and the screen doesn't flip all the way over into a tent like some other ones do, which would be neat if you're working with someone and want to show them things by mirroring and flipping the screen on the other side, not possible with this laptop, but I rarely need that, and have an extra portable screen for that, so not a big deal, but still would be cool. Wish it had a rear camera too like most tablets, but I can make do without. Also would be kinda cool if it has a 2nd HDMI output if I wanted to mirror both displays to larger monitors, and if it could also work as an HDMI input for like monitoring a video feed for live streaming, etc.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Best Duo Laptop
on August 21, 2024
Posted by: Anonymous
Verified Purchase:Yes
I was looking for a duo laptop and this one is amazing so seamless and now I can write on one screen while on school days it’s the other screen I can’t wait for school now!
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Great
on October 4, 2024
Posted by: NaeYoung
Frequency of use:Daily
Verified Purchase:Yes
Great product!! Highly recommend if you plan on working with programs like Adobe and for those that love to multi-task while working. Only down side is battery life.
Written by a customer while visiting https://www.asus.com
Customer Rating
1 out of 5
1
Should not be sold
on June 23, 2025
Posted by: Bree
Verified Purchase:Yes
Feels like the device was not ready to be sold. Needs a lot of work. Battery-bad, load time-mediocre, build- crackly. I’ve had a tough time with this one.
Response from https://www.asus.comBy CLM, June 23, 2025
Dear Bree,


Thank you for your comment.

We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing issues with this laptop. All ASUS products undergo intensive quality control testing and inspections before being released in the market, and are built to last. If this laptop has a a hardware defect, this is random. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Zenbook
on April 5, 2024
Posted by: Tobey Bogardus
Verified Purchase:Yes
This computer makes my life so much easier. I finally have a computer that I can comfortably complete end of month reports on the go and not be tied to a desktop
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Good computer
on December 21, 2024
Posted by: Hopesk8
Frequency of use:Daily
Verified Purchase:Yes
Very nice. I would like 15" screens but very nice.
Written by a customer while visiting https://www.asus.com
Showing 1-8 of 33 results 
1 2 3 4 5 >>