Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Black Stainless Steel
Customer Rating
3
on January 4, 2026
Posted by: Donaldo9
Not bad: Just bought this and although it works fine, the operators manual is vague and very general. The audio alerts are so faint you can hardly hear them. The manual says you can increase the volume, but doesn't tell them how.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback! We’re glad to hear that your 30" Electric Range with Air Fry is working well. We apologize for the confusion with the operator's manual and the audio alert volume issue. We appreciate you pointing this out, and we’ll be sure to pass along your feedback regarding the clarity of the manual and the audio alert settings. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
I bought this a few weeks ago and, while the oven is good and temperature remains constant, preheats fast, etc. I find the top scratches *way* too easily. I use stainless flat bottom pots and pans, making sure the bottom is clean and from day one I saw minute scratches. My former Range (LG) had a speckled stove top that didn’t scratch. I use the glass cleaner recommended and clean the top after each meal with soap and water.
I got my new stove about 3 weeks ago and have been enjoying cooking on it. I haven’t used the air fryer oven feature yet, but I have been baking and the oven works great! The back with no knobs looks stylish and is easy to clean. The knobs in the front are great.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 4, 2025
Thank you for your feedback. We’re pleased to hear the stove has been a great addition to your kitchen and that the oven is performing well. It’s great to know the design and front-facing knobs are working nicely for you. Enjoy exploring all the features! Should you have any additional questions or concerns, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Excellent product and so glad we upgraded Love the color as well
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, November 18, 2025
Hello, KBob. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 am–8 pm ET, and Saturday, 9 am–6 pm ET—John
Great stove . Love the air fry and convection oven features. The only negative I have is that the control panel buttons are not bright enough.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, November 14, 2025
Hi Ted! Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new stove, especially the air fry and convection oven features—they’re great for creating delicious meals with ease. It’s fantastic to know it’s performing well for you overall.
We also appreciate your feedback regarding the control panel buttons not being bright enough. That’s definitely something we’ll keep in mind as we look for ways to improve future models. In the meantime, if you’d like, there are some kitchen lighting solutions that might help improve visibility.
Thank you again for your review, and if you ever need anything or have more feedback, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
One of the burners on the stove would run all or nothing. Full on high temp even though it’s set to medium Just jumped on the website to check for how long the warranty is for it, since we now have an error code for the oven and we are at 1 year plus 10 days.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 10, 2025
Hi Krissy04, we’re sorry to hear you’re experiencing issues with your range. Most Frigidaire ranges come with a 1-year limited warranty from the date of purchase. Since you’re only about 10 days past that coverage, we encourage you to reach out to us—we’ll be glad to review your situation and see what options may be available. Our team is available through the live chat at Frigidaire.ca or by phone at 1 (800) 265-8352, Monday–Friday, 8:30 AM–8:00 PM EST. - Reed